Supervisor - ER Patient Access

Trinity Health • Fort Lauderdale, FL

2d

About The Position

Directs the planning, implementation, and administration of outpatient registration services, ensuring compliance with governmental requirements, legislation, regulations, billing guidelines, and policies governing hospital outpatient registration and clinic operations. Directs and coordinates staff collection of patient demographic and insurance data, ensuring processes comply with regulatory requirements, guidelines, and billing policies. Participates in strategic advisement and decision-making for patient access operations. Participates in in-services and follows up on identifying and interacting with third-party payers of outpatient services. Makes recommendations and participates in decisions about working arrangements and operationalizing third-party payer requirements related to authorizations and insurance verification. Develops or assists in developing and implementing organizationally consistent policies and procedures to support efficient and safe department operations.

Requirements

• Bachelor's degree.
• At least 4 years of applicable work experience; a directly related higher degree from an accredited institution may substitute for up to 2 years of experience.
• Extensive background in Patient Access and/or Patient Financial Services.

Nice To Haves

• CPAT, CPAM, or CPAR preferred.

Responsibilities

• Direct the planning, implementation, and administration of outpatient registration services.
• Ensure compliance with applicable governmental requirements, legislation, regulations, billing guidelines, and policies.
• Direct and coordinate staff collection of patient demographic and insurance data.
• Participate in strategic advisement and decision-making regarding patient access operations.
• Participate in in-services and follow up on identification of and interaction with third-party payers of outpatient services.
• Recommend and participate in decisions about working arrangements and operationalizing payer requirements for authorizations and insurance verification.
• Develop or assist in developing and implementing policies and procedures to ensure efficient and safe department operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager