Supervisor Distribution System Operations - PA Distribution Operations - Greensburg Corporate Center

FirstEnergy•Greensburg, PA

1d•Onsite

About The Position

This position with FirstEnergy Service Company directly oversees, mentors, and supports Distribution System Operations personnel performing daily real-time activities at the Distribution Control Center in Greensburg, Pennsylvania. The role supervises distribution-system operations and field-crew direction, ensures safe and policy-compliant dispatch activities, and uses system operation resources to assess conditions and support reliable service. It also includes employee performance management, investigation of reliability and safety events, restoration and emergency planning, and oversight of operating documentation, schedules, and outage data. The role requires weekend or extended-day work and availability for storm work during severe weather.

Requirements

Bachelor's or associate degree in engineering, preferably electrical engineering, with at least 3 years of related work experience; or a high school diploma with 5 years of relevant work experience. Related experience may include line or substation field work, engineering, or military-related or leadership experience.
Demonstrated prior leadership in operational supervision or dispatching duties.
Interpersonal skills and ability to process information accurately and promptly.
Ability to perform analytical calculations accurately, such as voltage drops and transformer and circuit loadings.
Knowledge of equipment and principles involved in operating all components of the electrical system.
Knowledge of FirstEnergy information systems related to dispatching activities.
Knowledge of clearance and switching (lockout/tagout) procedures for safely removing and restoring lines and electrical equipment, as described in the Manual of Operations.
Experience safely operating electrical equipment while maintaining reliable, quality customer service.
Strong verbal and written communication skills.
Ability to conduct and present oneself professionally.
Knowledge of computer applications, including Microsoft Outlook, Word, and Excel.
Must reside within an acceptable proximity of the reporting location due to job-related requirements.

Responsibilities

Maintain a high level of safety commitment in day-to-day functions.
Supervise activities, including directing field crews in the operation and maintenance of the electrical distribution system.
Ensure compliance with policies and procedures for real-time dispatch operations.
Supervise real-time use of ADMS, SCADA, DMS, contingency analysis, and system analysis resources to assess system conditions.
Conduct mid-year and year-end employee performance reviews.
Provide ongoing feedback and coaching, and discuss development opportunities, performance issues, and organizational changes.
Initiate, conduct, and provide timely expert assistance with investigations into reliability, safety conditions, and incidents, working with other Energy Delivery areas, FirstEnergy regional operations, transmission operations, and neighboring utility regions.
Develop contingency plans to prioritize service restoration.
Assist in or develop emergency plans for storm-related interruptions, equipment failures, or labor unrest.
Supervise maintenance of operating documentation, records, and operator shift schedules.
Participate in operational and other meetings at the General Office.
Be available to work weekends or extended days and perform storm work during severe weather conditions.
Supervise the review and approval of outage data.