About The Position

This is an open position with FirstEnergy Pennsylvania Electric Company, a subsidiary of FirstEnergy Corp. The Distribution System Operator I monitors and helps operate the regional distribution system, responds to outages and abnormal conditions, and coordinates restoration activities. The role uses operational systems and communications tools to monitor conditions, analyze disturbances, authorize equipment outages and load transfers, and direct switching and field work. The selected candidate may be offered a lower level within the same job family based on interview results and relevant qualifications. The position includes training and development toward the Regional Distribution System Operator level. It requires working nights, weekends, extended days, or scheduled days off when system or weather conditions warrant. The employee must reside within a 60-minute proximity of the reporting location because of job-related requirements.

Requirements

  • Associate degree or higher in Electrical Engineering, Electrical Engineering Technology, or a related certification from an ABET-accredited institution; alternatively, at least four years of related work experience demonstrating an understanding of distribution system operations.
  • Related work experience may include knowledge of transmission and distribution operations, maintenance and construction practices, procedures, work methods, materials, equipment, and tools used to operate the distribution system.
  • Ability to perform effectively in problem solving, multitasking, and teamwork.
  • Ability to prioritize work for efficient and safe operations.
  • Knowledge of, or ability to learn, transmission and distribution system operations, maintenance and construction practices, procedures, work methods, materials, equipment, and tools.
  • Reading and comprehension skills to interpret switching requests, engineering drawings, schematics, equipment instruction manuals, standards, and procedures used to develop distribution switching orders.
  • Skills in developing, collecting, organizing, and analyzing information from varied sources to prepare switching orders and recommendations.
  • Effective oral and written communication skills with customers, supervisors, peers, employees, and contractors involved in construction, operation, and maintenance of transmission and distribution facilities.
  • A questioning attitude and ability to learn, produce results, develop relationships, and exercise independent judgment on moderately complex projects and assignments.
  • Interpersonal and analytical skills to make quick assessments and well-considered decisions requiring independent judgment.
  • Knowledge of, or ability to learn, specific mainframe and PC applications.
  • Ability to remain professional and calm in a high-stress, high-volume work environment.
  • Must reside within 60 minutes of the reporting location due to job-related requirements.
  • Must work nights, weekends, extended days, or scheduled days off when system or weather conditions warrant.
  • Employees applying for the position must notify their supervisors; employees who have been in their current position for less than one year, or whose position has specific requirements beyond one year, must obtain supervisor approval before applying.

Responsibilities

  • Monitor day-to-day operations of the regional distribution system.
  • Restore service during outages and emergency or abnormal conditions, with timely and accurate documentation.
  • Recommend operational improvements and communicate system events to appropriate personnel.
  • Provide effective internal and external customer service.
  • Operate SCADA, EMS, PowerOn OMS, EDOA, RDO notifications, and radio and telephone systems.
  • Analyze and respond promptly to system disturbances to restore the system to normal configuration.
  • Provide technical analysis; monitor systems; and schedule and authorize distribution equipment outages and load transfers.
  • Develop detailed scenarios to identify operating problems caused by contingency outages.
  • Assign and direct switching activities and work assignments for field personnel.
  • Monitor system and weather conditions.
  • Coordinate staffing by calling additional resources during emergencies.
  • Complete training and development to progress to the Regional Distribution System Operator level.
  • Maintain a basic understanding of bargaining unit agreements with field labor.
  • Work nights, weekends, extended days, or scheduled days off when system or weather conditions warrant.
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