Supervisor Distribution System Operations - PA Distribution Operations - Erie

FirstEnergy • Erie, PA

1d

About The Position

The Supervisor Distribution System Operations oversees Pennsylvania Distribution Operations in Erie. This role supervises real-time dispatch operations and field crews responsible for operating and maintaining the electrical distribution system. The supervisor ensures safe, reliable operations and compliance with policies and procedures; uses distribution system tools to assess system conditions; supports service restoration and emergency planning; and leads employee performance and development. The position also investigates reliability and safety incidents, coordinates with internal and neighboring utility operations, and supervises outage data review and approval. Weekend or extended-day work and availability for storm work during severe weather are required.

Requirements

• Bachelor’s or Associate degree in Engineering, preferably Electrical Engineering, and at least 3 years of related work experience; or a high school diploma and 5 years of relevant work experience.
• Related work experience may include line or substation field work, engineering experience, and military-related or leadership experience.
• Demonstrated past leadership in operational supervision or dispatching duties.
• Demonstrated interpersonal skills and ability to process information accurately and promptly.
• Ability to perform analytical calculations accurately, including voltage drops, transformer loadings, and circuit loadings.
• Knowledge of equipment and operating principles for all components of the electrical system.
• Knowledge of FirstEnergy information systems related to dispatching activities.
• Knowledge of clearance and switching (lockout/tagout) procedures for safely removing and restoring lines and electrical equipment, as described in the Manual of Operations.
• Experience safely operating electrical equipment and maintaining reliable, quality service to customers.
• Strong verbal and written communication skills.
• Ability to conduct and present oneself professionally.
• Knowledge of computer applications, including Microsoft Outlook, Word, and Excel.
• Must reside within an acceptable proximity of the reporting location due to job-related requirements.

Responsibilities

• Maintain a strong safety commitment in day-to-day functions.
• Supervise and direct field crews operating and maintaining the electrical distribution system.
• Ensure compliance with applicable policies and procedures for real-time dispatch operations.
• Supervise real-time use of ADMS, SCADA, DMS, contingency analysis, and system analysis resources to assess system conditions.
• Conduct mid-year and year-end employee performance reviews.
• Provide ongoing employee feedback and coaching, and discuss development opportunities, performance issues, and organizational changes.
• Initiate, conduct, and assist with timely investigations of reliability and safety conditions and incidents, coordinating with Energy Delivery, FirstEnergy regional operations, transmission operations, and neighboring utility regions.
• Develop contingency plans for prioritizing service restoration.
• Assist in or develop emergency plans for storm-related interruptions, equipment failures, or labor unrest.
• Supervise operating documentation, record keeping, and operator shift schedules.
• Participate in operational and other meetings at the General Office.
• Be available to work weekends, extended days, and storm work during severe weather conditions.
• Supervise the review and approval of outage data.

Benefits

• Competitive pay plus incentive compensation
• Company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• Choice of medical, prescription drug, dental, vision, and life insurance programs
• Skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree