Supervisor Distribution System Operations - NJ Distribution Operations

FirstEnergy•Holmdel Township, NJ
•$145,350 - $205,200•Onsite

About The Position

This position is with Jersey Central Power & Light, a subsidiary of FirstEnergy Corp. It directly oversees, mentors, and supports Regional Distribution System Operations personnel responsible for daily real-time activities at New Jersey’s Distribution Control Center in Holmdel/Morristown, NJ. The regular schedule is on site Monday through Friday. The role has direct supervisory and management responsibility, including outage coordination and engineering review and approval for JCP&L Distribution Control Centers. The position is responsible for safe and reliable distribution operations, including oversight of field crews, real-time dispatch and system analysis, outage data review and approval, employee performance management, and coordination of service restoration and emergency response. Weekend or extended-day work is required, and the supervisor must be available for storm work during severe weather. The estimated pay range is $145,350–$205,200. Actual base pay may vary based on location, skills, qualifications, and experience.

Requirements

  • Bachelor’s or associate degree in engineering, preferably electrical engineering, and at least 3 years of related work experience; alternatively, a high school diploma and 5 years of relevant work experience.
  • Related experience may include line or substation field work, engineering experience, or military-related or leadership experience.
  • Demonstrated leadership in operational supervision or dispatching duties.
  • Demonstrated interpersonal skills and ability to process information accurately and promptly.
  • Ability to perform analytical calculations accurately, including voltage drops, transformer loading, and circuit loading.
  • Knowledge of the equipment and principles involved in operating all components of the electrical system.
  • Knowledge of FirstEnergy information systems related to dispatching activities.
  • Knowledge of clearance and switching (lockout/tagout) procedures for safely removing and restoring lines and electrical equipment, as described in the Manual of Operations.
  • Experience safely operating electrical equipment while maintaining reliable, quality customer service.
  • Strong verbal and written communication skills.
  • Ability to present oneself professionally.
  • Knowledge of computer applications, including Microsoft Outlook, Word, and Excel.
  • Must reside within an acceptable proximity of the reporting location due to job-related requirements.

Responsibilities

  • Maintain a high level of safety commitment in day-to-day functions.
  • Supervise activities, including directing field crews in the operation and maintenance of the electrical distribution system.
  • Ensure compliance with policies and procedures for real-time dispatch operations.
  • Supervise real-time use of ADMS, SCADA, DMS, contingency analysis, and system analysis resources to assess system conditions.
  • Conduct mid-year and year-end employee performance reviews.
  • Provide ongoing feedback and coaching, and discuss employee development opportunities, performance issues, and changes throughout the year.
  • Initiate, conduct, and provide expert and timely assistance with investigations of reliability, safety conditions, and incidents, working with Energy Delivery, FirstEnergy regional operations, transmission operations, and neighboring utility regions.
  • Develop contingency plans for prioritizing service restoration.
  • Assist in or develop emergency plans for storm-related interruptions, equipment failures, or labor unrest.
  • Supervise maintenance of operating documentation, records, and operator shift schedules.
  • Participate in operational and other meetings at the General Office.
  • Work weekends or extended days and be available for storm work during severe weather.
  • Supervise the review and approval of outage data.

Benefits

  • Competitive pay plus incentive compensation
  • Company-sponsored pension plan
  • 401(k) savings plan with matching employer contribution
  • Medical, prescription drug, dental, vision, and life insurance programs
  • Skills development training with tuition reimbursement
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