Supervisor - Crisis Team

Aspire Indiana Health, Inc. • Noblesville, IN

4d • Hybrid

About The Position

Aspire Indiana Health is a nonprofit provider of primary medical care, behavioral health, recovery services, and programs addressing social determinants of health, including housing and employment. It serves people of all ages across five Central Indiana counties.

The Supervisor - Crisis Team facilitates, coordinates, and evaluates the operation and efficiency of the crisis team. The role supervises assigned staff, supports communication, and ensures quality services and documentation in alignment with Aspire’s mission, vision, values, and strategic priorities. It also provides crisis assessments, immediate interventions, and case management to individuals and families in the communities served by Aspire, while promoting collaboration with internal and community partners.

This is a hybrid role requiring second-shift availability; the team operates outside normal Monday–Friday business hours on second or third shift. Crisis services may be provided by video conference, telephone, or in person. Applicants must complete a drug screen, TB test, and extensive background checks. Flu vaccination and full COVID-19 vaccination are strongly encouraged, and Aspire follows CDC protocols including masking, social distancing, and sanitizing.

Requirements

• A master’s degree in Social Work, Psychology, Counseling, or another mental health-related field from a U.S. Department of Education-accredited college or university, plus 3 years of work experience; or a bachelor’s degree plus 5 years of experience; or an associate degree plus 7 years of experience; or at least 10 years of related experience.
• At least 1 year of supervisory experience and/or experience leading a team.
• Ability to learn and/or operate relevant computer operating system environments and basic knowledge and skill in using typical office equipment.
• Reliable transportation to attend off-site trainings and/or meetings.
• Valid Indiana driver’s license, current auto insurance, and a driving record that meets the organization’s requirements.
• Completion of a drug screen, TB test, and extensive background checks, including criminal history, sex offender registry, state central registry, education verification, and professional references.

Nice To Haves

• Knowledge of community resources, referral processes, and risk assessments.
• Basic knowledge of the Recovery Model is highly recommended.
• Applicants may qualify for the peer track if they self-identify as a current or former recipient of services and/or a family member of a recipient, and are maintaining a healthy recovery from mental illness and/or substance use.

Responsibilities

• Facilitate, coordinate, and evaluate the crisis team’s operations and efficiency.
• Supervise assigned staff.
• Maintain good communication and ensure quality of services and documentation.
• Provide crisis assessments, immediate interventions, and case management to individuals and families.
• Promote collaborative working relationships with internal and community partners.
• Provide crisis services by video conference, telephone, and in person as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager