Crisis Team Worker

State of Maine•Portland, OR

9d•Onsite

About The Position

The Department of Health and Human Services’ Office of Aging and Disability Services is hiring a Crisis Team Worker for its Crisis Prevention and Intervention team in Portland, Maine. The role provides prevention and intervention through telephone services, mobile outreach, and in-home support. The Crisis Team also operates short-term crisis residential services, where workers are assigned rotating shifts. The position requires regular contact with hospitals, law enforcement, and other community professionals, as well as assisting with crisis safety planning, attending meetings, and documenting crisis-related activity. Frequent intermittent travel to varying locations statewide is required. The Crisis program operates 24 hours a day. Staff work rotating 8-, 12-, and/or 16-hour shifts, including nights, weekends, overnights, and holidays, with rotating days off. Overtime is expected and may sometimes be mandatory. The role requires certification to administer medication (CRMA), CPR and First Aid certification, Safety Care or other department-approved training in behavioral prevention and intervention techniques, and a valid driver’s license. This position is not eligible for visa sponsorship or STEM OPT extensions.

Requirements

Education, training, and/or experience in crisis response, case management, mental health care, human services, or another related field demonstrating competency in at least one relevant area.
Demonstrated competency in providing direct support to individuals with disabilities or cognitive or behavioral health disorders; planning or advising on crisis management or mitigation; developing crisis safety plans; or assessing and documenting patient or client behavior.
Certification to administer medication (CRMA).
CPR and First Aid certification.
Safety Care or other department-approved training in behavioral prevention and intervention techniques.
A valid driver’s license.
Ability to work rotating shifts of 8–16 hours at a minimum and rotating days off.

Nice To Haves

Related work experience.
College-level education in the human services field.
Knowledge of positive behavioral supports.

Responsibilities

Provide prevention and intervention services by telephone, through mobile outreach, and with in-home support.
Work rotating shifts in the program’s short-term crisis residential setting.
Maintain regular contact with local hospitals, law enforcement, and other community professionals.
Assist with crisis safety planning and attend meetings.
Prepare written documentation of crisis-related activity.
Travel intermittently and frequently to varying locations statewide.

Benefits

13 paid holidays and more than three weeks of annual vacation leave, with accrual increasing with years of service.
Personal leave for overtime-exempt employees.
12 days of sick leave per year.
State-paid 85%–95% of employee-only health insurance premiums, depending on salary.
A 5% employee-only health insurance premium credit for participants who meet program requirements.
State-paid 100% of employee-only dental insurance premiums.
State retirement contribution equivalent to 18.86% of employee pay toward MainePERS.
Gym membership reimbursement of up to $40 per month.
Health and dependent care flexible spending accounts.
Eligibility for Public Service Student Loan Forgiveness.
Employee assistance program through the Living Resources Program.
Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents.
Voluntary MaineSaves 457(b) deferred compensation plan.