Crisis Team Worker
About The Position
The Department of Health and Human Services (DHHS), Office of Aging and Disability Services, is hiring a Crisis Team Worker in Portland. The Crisis Prevention and Intervention team assists individuals, families, guardians, and community providers before, during, and after crisis incidents. The program operates 24 hours per day and provides prevention and intervention through telephone, mobile outreach, and in-home support services, as well as short-term crisis residential services. The position requires frequent intermittent travel to varying locations statewide and regular contact with hospitals, law enforcement, and other community professionals. Staff work rotating shifts and rotating days off.
Requirements
- Education, training, and/or experience in crisis response, case management, mental health care, human services, or another related field demonstrating competency in one or more relevant areas.
- Competency in one or more of the following: directly supporting individuals with disabilities or cognitive or behavioral health disorders; planning and advising on crisis management or mitigation strategies; developing crisis safety plans; or assessing and documenting patient or client behavior.
- Certification to administer medication (CRMA), CPR, and First Aid.
- Safety Care or other department-approved training in behavioral prevention and intervention techniques.
- A valid driver's license.
- Ability to work rotating shifts of 8–16 hours at a minimum, with rotating days off.
- Ability to work overtime, which is expected and may at times be mandatory.
Nice To Haves
- Related work experience.
- College-level education in the human services field.
- Knowledge of positive behavioral supports.
Responsibilities
- Provide crisis prevention and intervention by telephone, through mobile outreach, and with in-home support services.
- Work assigned rotating shifts in short-term crisis residential services.
- Maintain regular contact with local hospitals, law enforcement, and other community professionals.
- Assist with crisis safety planning and attend meetings.
- Provide written documentation of crisis-related activity.
Benefits
- 13 paid holidays and at least three weeks of annual vacation leave, with accrual increasing with years of service.
- Personal leave for overtime-exempt employees.
- 12 days of sick leave per year.
- State-paid portion of employee-only health insurance premiums (85%–95%, depending on salary).
- Health insurance premium credit that decreases employee-only premiums by 5% for participants who meet program requirements.
- State-paid employee-only dental insurance premiums.
- State contribution equivalent to 18.86% of employee pay toward the Maine Public Employees Retirement System.
- Gym membership reimbursement of up to $40 per month.
- Health and dependent care flexible spending accounts.
- Eligibility for Public Service Student Loan Forgiveness.
- Employee assistance through the Living Resources Program.
- Six weeks of fully paid parental leave for employees welcoming a child, including non-birthing and adoptive parents.
- Voluntary deferred compensation through a MaineSaves 457(b) account.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
