Supervisor - Crisis Team

Aspire Indiana Health • Noblesville, IN

2d • Hybrid

About The Position

Aspire Indiana Health is a nonprofit provider of primary medical care, behavioral health, recovery services, and programs addressing social determinants of health, including housing and employment. It serves people of all ages across five Central Indiana counties.

The Supervisor - Crisis Team facilitates, coordinates, and evaluates the crisis team’s operations and efficiency. The role supervises assigned staff, maintains communication, and supports the quality of services and documentation while advancing Aspire’s mission, vision, values, and strategic priorities. The position also provides crisis assessments, immediate interventions, and case management to individuals and families, and promotes collaborative working relationships with internal and community partners.

This is a hybrid position requiring second-shift availability. The role operates outside normal Monday–Friday business hours on second or third shift. Crisis services may be delivered by video conference, telephone, or in person, and the employee must be flexible across these formats.

Requirements

• A master’s degree in Social Work, Psychology, Counseling, or another mental-health-related field from a U.S. Department of Education-accredited college or university, plus 3 years of work experience; or a bachelor’s degree and 5 years of experience; or an associate degree and 7 years of experience; or at least 10 years of related experience.
• At least 1 year of supervisory experience and/or experience leading a team.
• Ability to learn and/or operate relevant computer operating system environments and basic knowledge and skill using typical office equipment.
• Reliable transportation to attend off-site trainings and/or meetings.
• Valid Indiana driver’s license, current auto insurance, and a driving record that meets the organization’s requirements.
• Completion of a drug screen, TB test, and extensive background checks, including criminal history, sex offender registry, state central registry, education verification, and professional references.

Nice To Haves

• Knowledge of community resources, referral processes, and risk assessments.
• Basic knowledge of the Recovery Model is highly recommended.
• May qualify for the peer track by self-identifying as a current or former recipient of services and/or a family member of a service recipient, and maintaining a healthy recovery from mental illness and/or substance use.

Responsibilities

• Facilitate, coordinate, and evaluate the operation and efficiency of the crisis team’s services.
• Supervise assigned staff and maintain effective communication.
• Support quality services and documentation.
• Provide crisis assessments, immediate interventions, and case management to individuals and families in Aspire’s communities.
• Promote collaborative working relationships with internal teams and community partners.
• Provide crisis services by video conference, telephone, and in person as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager