Supervisor, Content Operations

Tubi • Los Angeles, CA

7h • $74,900 - $107,000 • Hybrid

About The Position

Tubi is seeking an innovative, organized Content Operations Supervisor to lead a fast-paced operations team. The supervisor oversees daily pipeline workflows, helps plan projects and manage team workload, and works with cross-functional partners—including Engineering, Business Development, Product, Content Acquisitions, and Content Partnerships—to align operations with business and product goals. The role is responsible for developing documentation and processes, serving as a point of contact for internal and external stakeholders, and ensuring content assets arrive ahead of schedule and are processed by their expected launch dates.

The role manages Content Ops Associates, including performance management and training, and owns Content Operations workflows, technical approaches, and process improvements. It collaborates with Engineering on updates, maintenance, and enhancements to Content Operations tools, and leads team initiatives and cross-functional discussions. The position is hybrid and based out of the Los Angeles office, with attendance required two days per week.

The position reports to the Director, Content Operations. The disclosed annual pay range for high-cost labor markets, including Los Angeles, is $74,900–$107,000. The role is also eligible for an annual discretionary bonus, a long-term incentive plan, and benefits. Tubi is a free streaming service with more than 100 million monthly active users and is part of Fox Corporation.

Requirements

• At least 4 years of full-time experience in content operations, metadata or QA, media operations, or a similar role.
• At least 3 years in a management or supervisor position.
• Bachelor's degree from an accredited university, or equivalent work experience.
• Strong communication and organizational skills, and curiosity about workflows and operations.
• Understanding of the content processing pipeline, AWS, and general cloud service technology.
• Thorough knowledge of the streaming industry and the latest technologies.
• Experience with audio, video, and closed-caption formats; experience with software such as FFmpeg and Premiere; and experience in product management or project management for creating proprietary tools for rapid content processing and ingestion.
• Robust knowledge of broadcast and digital streaming standards, including deep knowledge of adaptive bitrate streaming.
• General understanding of software engineering.
• Ability to multitask, organize, and prioritize work in a deadline-driven environment.
• Endless commitment to quality and creating the best viewer experience possible.
• Willingness to travel to the Los Angeles office two days per week.

Nice To Haves

• Familiarity with AI toolsets, such as Claude, ChatGPT, and Gronk.
• Passion for movies and TV.

Responsibilities

• Own workflows in the Content Operations pipeline.
• Collaborate with Engineering on updates, maintenance, and enhancements for Content Operations tools, including CMSUI.
• Innovate and create efficiencies in the content pipeline.
• Manage a team of Content Ops Associates, including performance management and training.
• Build collaborative relationships with team members across Content Acquisitions, Content Partnerships, Product, Engineering, and other departments.
• Own Content Operations workflows and processes, maintaining a deep understanding of relevant systems and tools.
• Lead cross-functional conversations on Content Operations, including technical approaches, workflow and process improvements, and content requirements.
• Facilitate Content Ops team initiatives by organizing meetings, creating agendas, and tracking action items.
• Run daily operations for assigning pipeline workflows, create documentation and processes, serve as a point of contact for internal and external stakeholders, and ensure assets arrive ahead of schedule and are processed by expected launch dates.

Benefits

• Annual discretionary bonus eligibility.
• Long-term incentive plan eligibility.
• Medical, dental, and vision benefits.
• Insurance.
• 401(k) plan.
• Paid time off and other benefits in accordance with applicable plan documents.
• Flexible Time Off Policy for salaried/exempt employees in lieu of the FOX Vacation policy.
• For full-time, regular employees, a parental leave program offering 12 weeks of paid bonding leave within the first year of a child's birth, adoption, surrogacy, or foster placement, alongside applicable government leave programs and FOX short-term disability policy.
• Monthly wellness reimbursement for full-time, regular employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager