Supervisor, Content Operations

Tubi • Los Angeles, CA

8d • Hybrid

About The Position

Tubi is seeking an innovative, organized Content Operations Supervisor to lead its fast-paced operations team. The supervisor leads the group, plans projects, manages workload, and collaborates with cross-functional partners in engineering, business development, product, and other departments to support business and product goals. This position reports to the Director, Content Operations and is based in a hybrid arrangement requiring attendance at the Los Angeles office two days per week, with travel to that office required.

The role oversees daily Content Operations, including assigning pipeline workflows, creating documentation and processes, serving as a point of contact for internal and external stakeholders, and ensuring assets arrive ahead of schedule and are processed by expected launch dates. It also manages Content Ops Associates, leads workflow and technical improvements, and supports the quality of content delivery and viewer experience.

Requirements

• At least 4 years of full-time experience in content operations, metadata or QA, media operations, or a similar role.
• At least 3 years in a management or supervisor position.
• Bachelor's degree from an accredited university or equivalent work experience.
• Strong communication and organizational skills, and curiosity about workflows and operations.
• Understanding of the content processing pipeline, AWS, and general cloud service technology.
• Thorough knowledge of the streaming industry and the latest technologies.
• Experience with audio, video, and closed-caption formats.
• Experience with software such as FFmpeg and Premiere.
• Robust knowledge of broadcast and digital streaming standards.
• Deep knowledge of adaptive bitrate streaming.
• General understanding of software engineering.
• Ability to multitask, organize, and prioritize work in a deadline-driven environment.
• Passion for movies and television and commitment to quality and the viewer experience.
• Willingness to travel to and work from the Los Angeles office two days per week.

Nice To Haves

• Experience in product management or project managing the creation of proprietary tools for rapid content processing and ingestion.
• Familiarity with AI toolsets such as Claude, ChatGPT, and Gronk.

Responsibilities

• Own workflows in the Content Operations pipeline.
• Collaborate with Engineering on updates, maintenance, and enhancements to Content Operations tools, including CMSUI.
• Innovate and create efficiencies in the content pipeline.
• Manage a team of Content Ops Associates, including performance management and training.
• Build collaborative relationships with teams across Content Acquisitions, Content Partnerships, Product, Engineering, and other departments.
• Own Content Operations workflows and processes, maintaining a deep understanding of relevant systems and tools.
• Lead cross-functional discussions about Content Operations, including technical approaches, workflow and process improvements, and content requirements.
• Facilitate Content Ops team initiatives by organizing meetings, creating agendas, and tracking action items.
• Run daily operations by assigning pipeline workflows, creating documentation and processes, and serving as a point of contact for internal and external stakeholders.
• Ensure assets arrive ahead of schedule and are processed by expected launch dates.
• Conduct project-planning meetings and work with the team to manage workload and coordinate with cross-functional partners.

Benefits

• Annual discretionary bonus.
• Long-term incentive plan.
• Medical, dental, and vision benefits.
• Insurance.
• 401(k) plan.
• Paid time off.
• Flexible time off for salaried/exempt employees in lieu of the FOX Vacation policy.
• For full-time, regular employees, 12 weeks of paid parental bonding leave within the first year after birth, adoption, surrogacy, or foster placement, in addition to applicable government leave programs and FOX short-term disability coverage.
• For full-time, regular employees, monthly wellness reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager