Supervisor, Clinical Operations
About The Position
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!
Requirements
- Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health.
- At least 2 years of supervisory experience.
- Strong organizational, time management, and communication skills.
- Proficiency in Microsoft Excel for data analysis and reporting.
- Experience or interest in working with underserved populations, particularly in community health.
- Valid driver's license and auto liability insurance.
- Ability to perform home visits and outreach.
- Knowledge of community resources and services.
Responsibilities
- Oversees the day-to-day activities of Upward Health’s Care Specialists, guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists.
- Supervising and coordinating the work of Care Specialists.
- Supporting training efforts.
- Ensuring care coordination across medical and behavioral providers.
- Providing assistance to patients.
- Handling community outreach.
- Managing caseloads.
- Ensuring compliance with Upward Health’s policies.
- Helping the Manager of Clinical Operations with various leadership duties.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
