Supervisor, Medical Clinical Operations
About The Position
Optum Insight works to improve the flow of health data and information, reduce friction between care providers and payers, and help healthcare organizations reduce costs while improving risk management, quality, and revenue growth. This role is in a function involved in managing and administering multiple technology functions or general operations not specific to one technology function. It provides leadership and accountability for performance and direction through multiple management layers and senior-level professional staff, with work that most often affects a large business unit or multiple markets or sites. The position must be performed onsite at Mercy Medical Center in Redding, California. The schedule is variable, with core hours of 2:30 p.m. to 11 p.m., five days per week; the schedule is to be determined. The role offers development opportunities and a comprehensive benefits package, subject to eligibility requirements. The stated salary range is $60,200 to $107,400 annually based on full-time employment.
Requirements
- At least 4 years of experience working in a hospital Patient Registration Department, physician office setting, healthcare insurance company, revenue cycle vendor, or another revenue cycle role.
- Experience with Microsoft Excel, Word, and PowerPoint.
- Demonstrated experience with major Patient Access technologies currently in use and/or similar systems.
- Knowledge of Patient Access processes and systems, regulatory requirements, and third-party payer issues and requirements.
- Experience with process-improvement techniques; ability to work independently as a self-starter and move projects forward successfully.
Nice To Haves
- Certified Healthcare Access Associate (CHAA) certification from the National Association of Healthcare Access Management (NAHAM).
- At least 1 year of supervisory experience.
- At least 2 years of customer service experience, preferably in a healthcare environment.
- Basic knowledge of ICD-9/ICD-10 and CPT terminology.
- Working knowledge of medical terminology.
- Operational knowledge of federal and state regulations pertaining to patient admissions, and standards from regulatory agencies and accrediting organizations, including DHS, HCFA, OSHA, and TJC.
Responsibilities
- Provide leadership and be accountable for performance and direction through multiple layers of management and senior-level professional staff.
- Manage and administer multiple technology functions or general operations not specific to one technology function.
- Support work that impacts a large business unit or multiple markets or sites.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase.
- 401(k) contribution.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
