Supervisor, Business Analyst

PG&E•Oakland, CA
•Hybrid

About The Position

The Supervisor, Business Analyst leads and coordinates a team of analysts responsible for researching, gathering and maintaining data; fulfilling data requests; analyzing information to identify trends and measure performance; and providing insights for business decisions and strategy. The work may include performance dashboards, business analytics and modeling, business process improvement, quality control, and special projects. The role oversees analysis projects of moderate scope, impact, or complexity, generally affecting one department or a small line of business. It directs staff in producing reports and analysis, reviews findings and their implications, and presents results to managers and other internal clients. The supervisor also develops process and reporting methodology improvements, supports the availability of data and business intelligence reports, and communicates user needs to data warehousing personnel. The position is hybrid, with work performed from a remote office and an assigned work location based on business need. The expectation is to work in the office at least once per week; the assigned location will be within PG&E’s Service Territory. The role supervises staff through recruitment and selection, training and development, coaching, performance management, and rewards and recognition.

Requirements

  • Bachelor of Science in Business, Finance, Economics, Engineering, or a related discipline, or equivalent work experience.
  • Five years of total relevant experience.

Nice To Haves

  • Solid communication, interpersonal, and collaboration skills to build relationships with staff, clients, and leadership at various levels.
  • Leadership skills and previous leadership experience.
  • Influence skills.
  • Knowledge of data analysis and modeling concepts, methods, techniques, and best practices for creating complex data models.
  • Knowledge of Power BI and business intelligence tools, including dashboard development, data visualization, reporting, and performance-monitoring best practices.
  • Knowledge of dashboard design principles, including effective use of KPIs, visualizations, filtering, drill-down capabilities, and user-focused reporting.
  • Ability to translate business requirements and data into clear, actionable dashboards, reports, and insights that support operational and strategic decisions.
  • Understanding of utility and energy industry dynamics, trends, and issues, including rate and legislative or regulatory matters and business drivers.
  • Business acumen and knowledge of business processes and operations.
  • Knowledge of SAP applications or modules.
  • Financial and/or operational background.

Responsibilities

  • Lead and coordinate the day-to-day activities of a team performing data analysis, data-request fulfillment, metrics and reporting, and benchmarking or research.
  • Gather, compile, and analyze data; develop or maintain data models for what-if analysis and other business purposes.
  • Research, compile, validate, and provide data and information requested by business and operational stakeholders.
  • Track business metrics, maintain standards, and prepare custom ad hoc reports.
  • Perform quality assurance and business process improvement activities as needed.
  • Plan and delegate staff assignments, ensuring process efficiency and consistency in reporting methods and outputs.
  • Communicate analytics and reporting processes and standards to staff.
  • Direct the team in completing reports and analysis; review findings and implications and present them to managers or other internal clients.
  • Develop and present process or reporting methodology improvements to managers.
  • Partner with department peers to help ensure staff have necessary data or business intelligence reports.
  • Communicate user needs to data warehousing personnel regarding standard reports and data extracts or sources.
  • Lead projects as needed, including determining scope, budget, and timeframes; forming teams; assigning tasks; and managing resources and issues.
  • Supervise staff through effective recruitment and selection, training and development, coaching, performance management, rewards, and recognition.
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