Senior Business Analyst Supervisor

State of Utah Office of the Governor•Taylorsville, UT

4d•$37•Onsite

About The Position

The Utah Office of Recovery Services (ORS) is seeking an experienced analytical leader to supervise the New Technology Team’s Business Enhancement Team Senior Business Analysts and manage the security and integrity of ORS systems. The role oversees workload allocation across enterprise projects, directs system security administration and access controls, and coordinates with the Division of Technology Services (DTS), executive administration, and internal bureaus. Foundational SQL knowledge in PostgreSQL is beneficial for data verification, access auditing, and technical troubleshooting; proficiency with PostgreSQL and complex SQL design is listed among the qualifications. The supervisor oversees business analysis and system enhancement work, risk assessments, compliance and data protection, and secure project rollouts from planning through launch. The position is based on-site at 4315 S 2700 W, Taylorsville, Utah. A criminal history check is required; a drug test is not required. The position is full-time and eligible for a full benefits package.

Requirements

Demonstrated ability to evaluate project scope, allocate tasks equitably, track team progress using tools such as Jira and ServiceNow, and provide coaching and performance management.
Solid understanding of technical security principles, access control frameworks, identity and role management, and experience facilitating or resolving IT/security audit findings.
Experience overseeing or guiding business analysis lifecycles, including functional requirements gathering, gap analysis, and SIT/UAT execution.
Experience leading risk assessments for software implementations, enhancements, and system changes to address vulnerabilities and audit findings.
Strong written, verbal, and interpersonal communication skills, including the ability to translate technical concepts into clear business insights for technical staff, operational bureaus, and executive leadership.
Ability to ensure compliance with federal and state regulations, agency policies, reporting requirements, and data protection standards, including IRS Publication 1075 and NIST guidelines such as NIST SP 800-53 or the NIST Cybersecurity Framework.
Demonstrated proficiency with PostgreSQL and complex SQL design, including query tuning, indexing, schema design, and stored procedures/functions.

Nice To Haves

Direct experience with State of Utah IT governance structures, DTS partnerships, or child support/recovery systems.
Experience participating in or leading federal compliance reviews, such as IRS Safeguard Reviews or Office of Child Support Services audits.
Industry certifications related to security, audit, or analysis, such as CISSP or Security+.

Responsibilities

Supervise Business Enhancement Team Senior Business Analysts.
Evaluate project sizing, distribute work equitably, monitor progress using project tracking tools, and provide coaching and performance management.
Oversee workload allocation across enterprise projects.
Direct system security administration, access controls, identity and role management, and resolution of IT/security audit findings.
Oversee or guide business analysis lifecycles, including functional requirements gathering, gap analysis, and SIT/UAT execution.
Lead risk assessments for new software implementations, enhancements, and system changes, and address vulnerabilities and audit findings.
Ensure systems, reporting frameworks, and data governance comply with federal and state regulations, agency policies, reporting requirements, and data protection standards.
Oversee agency projects, reporting initiatives, and system enhancements from planning through launch, ensuring secure implementations and guiding project plans, business requirements, release notes, and go-live checklists.
Coordinate with DTS, executive administration, internal bureaus, technical experts, agency stakeholders, and other team members.
Support baseline data verification, access auditing, and technical troubleshooting using SQL as needed.
Advance departmental goals, improve system efficiency, and promote continuous operational quality.