Business Analyst

Novalink Solutions LLC•West Columbia, SC

About The Position

The Business Analyst - Advanced will be assigned to projects for the South Carolina Department of Health and Human Services (SCDHHS), South Carolina’s Medicaid agency. The work supports the Medicaid Management Information System (MMIS) Replacement and Member Management Replacement Systems projects, described as the agency’s largest IT projects. The role suits candidates interested in complex, change-oriented projects. The position evaluates agency needs, current and future business processes, and technical designs; analyzes and documents requirements for IT and non-technical solutions; and works on a team of business analysts to provide detailed business-process and requirements analysis. The analyst serves as a liaison between business programs and IT, translating business needs into functional specifications and supporting communication from initial requirements through implementation. The role also supports requirements management, process redesign, risk identification, and guidance to technical and test teams.

Requirements

At least 5 years of experience in government IT projects as a business analyst or in related duties.
At least 5 years of experience eliciting, mining, and documenting business rules and processes.
At least 3 years of Medicaid experience.
Bachelor’s degree in a technical, business, or healthcare field; 4 or more years of experience in lieu of a degree is acceptable.
Ability to obtain business process and requirements information by interviewing business personnel and mining laws, regulations, and policy documents.
Knowledge of formal business process documentation.

Nice To Haves

General subject matter expertise related to Medicaid or other healthcare insurance, in project or operations settings.
MMIS experience in project or operations settings.
Microsoft Office Project or Project Server experience.
Ability to write requirements and use cases.
Understanding of business modeling techniques, including graphical process-flow software.
Ability to communicate effectively with executive management, line management, project management, and team members.

Responsibilities

Serve as a liaison between business program stakeholders and the IT organization to provide technical solutions that meet user needs.
Analyze business partner operations, identify strengths and weaknesses, and determine opportunities to automate processes and functions.
Assist with business process redesign and documentation for new technology.
Translate high-level business requirements into functional specifications and manage changes to those specifications.
Educate the IT organization on business direction and facilitate communication and agreements between business units and IT through implementation.
Elicit, analyze, specify, and validate requirements.
Document and analyze agency business processes and recommend improvements.
Document and analyze data requirements and relationships.
Participate in requirements management, including change control, version control, tracking, status reporting, and traceability.
Provide requirements interpretation and guidance to technical and test teams.
Identify risks, issues, and action items proactively and help develop possible solutions.
Interact with internal and external organizations, including vendors, state and federal government agencies, state providers, beneficiaries, and other stakeholders.
Research business rules, requirements, and models, and maintain them in a repository.
Possibly make recommendations regarding buy-versus-build decisions.
Perform other project-related duties.