Supervisor - Beverage Hourly
About The Position
The Supervisor - Beverage Hourly oversees the Beverage Department unit and its employees. This role maintains employee schedules for the assigned shift, monitors inventory and orders supplies as needed, and handles guest complaints professionally. The supervisor monitors guests for signs of intoxication and may offer coffee or water when appropriate. The role motivates employees to work as a team and evaluates their job performance. The supervisor manages subordinate supervisors and is responsible for the unit’s overall direction, coordination, and evaluation. Supervisory duties include interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems. Duties and responsibilities may change at any time.
Responsibilities
- Maintain schedules for all employees on the assigned shift.
- Track inventory and order supplies as needed.
- Handle guest complaints in a professional manner.
- Monitor guests to determine their level of intoxication and offer coffee or water when appropriate.
- Motivate employees to be team players.
- Evaluate employees based on job performance.
- Direct, coordinate, and evaluate the Beverage Department unit.
- Interview, hire, and train employees.
- Plan, assign, and direct work.
- Appraise employee performance, reward and discipline employees, and address complaints and resolve problems.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
