Supervisor - Beverage Hourly

Bally's Chicago • Shreveport, LA

1d

About The Position

The Supervisor - Beverage Hourly oversees the Beverage Department and its employees. The role includes coordinating employee schedules, tracking inventory and ordering supplies, addressing guest complaints, monitoring guests for intoxication, motivating employees, and evaluating performance. The position manages subordinate supervisors and is responsible for the overall direction, coordination, and evaluation of the unit. It carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems. Duties and responsibilities may change at any time and are not limited to those listed.

Responsibilities

• Maintain schedules of all employees on the assigned shift.
• Track inventory and order supplies as needed.
• Handle guest complaints professionally.
• Monitor guests to determine their level of intoxication.
• Offer coffee or water when considered necessary.
• Motivate employees to work as team players.
• Evaluate employees based on job performance.
• Manage subordinate supervisors who supervise Beverage Department employees.
• Direct, coordinate, and evaluate the unit.
• Interview, hire, and train employees.
• Plan, assign, and direct work.
• Appraise employee performance; reward and discipline employees.
• Address complaints and resolve problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed