Food & Beverage Team Leader (Hourly Grocery Supervisor)

Target • Lihue, HI

7d • $26 - $44 • Onsite

About The Position

The Food & Beverage Team Leader leads hourly team members in delivering a consistent, guest-first experience and maintaining fresh, in-stock, accurately priced and signed Food & Beverage products. The role oversees food and food services operations, including replenishment, inventory accuracy, food safety, presentation, pricing, promotional signing and workload execution. The leader uses sales, guest and team metrics to identify opportunities, plan work, develop team members and achieve department and store goals, partnering with store leadership and vendors as needed.

This is a full-time, hourly leadership role. Although full-time, it does not guarantee 40 hours per week; hours may fluctuate according to business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts and peak shopping times. The position is physically active, involves working in refrigerated and freezer conditions and may involve exposure to other varying temperatures, humidity and allergens.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Strong interest in and knowledge of the Food & Beverage business.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all building areas to respond to guest or team member issues and interpret instructions, reports and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends and holidays, and reliable, prompt attendance.
• Ability to work in refrigeration and freezer conditions and where common allergens may be handled or present.
• Ability to work in varying temperatures, humidity and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

• Previous retail and/or food experience is preferred, but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently execute them.
• Observe team members, provide feedback, recognize strong performance and hold them accountable for expectations.
• Review guest, financial and team outcome metrics; identify opportunities, take action and align the team on behaviors and execution that improve results and the guest experience.
• Understand sales goals and plan and execute daily and weekly workload, including merchandising, pricing, salesfloor display changes, sampling and promotions.
• Lead a guest-focused, efficient Food & Beverage team in meeting Food & Beverage standards, including completing the Food & Beverage Daily Standards walk.
• Assess Food & Beverage and Food Service backroom and salesfloor areas daily, prioritize business needs, identify workload tasks and review reporting for trends and follow-up.
• Establish clear goals and expectations with guidance from the direct leader and hold team members accountable.
• Partner and communicate with store leadership to influence sales performance and workload deliverables, using check-ins and check-outs as daily connection points.
• Maintain fresh, full and food-safe areas by applying inventory management, area routines and Food Safety policies and procedures.
• Assign daily tasks based on planned workload and guest traffic, aligned with weekly and monthly business priorities.
• Validate and follow up on team members' progress against prioritized workload, production routines and best practices.
• Develop, coach and train team members, close skill gaps and lead execution of best practices.
• Lead team huddles to communicate priorities and trends using store reporting and headquarters communications.
• Build and maintain vendor partnerships, establish expectations, ensure brand standards and reliable in-stock conditions, and place store-initiated orders according to best practices where applicable.
• Keep up to date on relevant products and trends to educate team members.
• Support hiring and onboarding of new team members and participate in those processes.
• Support guest services, including backup cashiering, order pickup and Drive Up, while maintaining compliance with applicable laws.
• Develop subject-matter expertise in federal, state and local adult beverage laws relevant to the business and protect the store's liquor license where applicable.
• Where applicable, uphold Starbucks and Pizza Hut brand standards, maintain productive partnerships with Starbucks district managers, attend required planning and business meetings, and complete required training or certifications.
• Model ethical conduct, safety and compliance, and hold the team accountable to these commitments.
• Lead safety practices by modeling and recognizing safe behavior, identifying and correcting hazards, responding to incidents and reporting or investigating injuries accurately and promptly.
• Model physical security processes and support merchandise protection strategies, including ordering, storage and application as directed.
• Demonstrate inclusivity by valuing diverse perspectives, acting respectfully and creating equitable experiences.
• As a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance requirements and perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED