Food & Beverage Team Leader

Target•Shoreview, MN

About The Position

The Food & Beverage Team Leader leads a guest-focused team responsible for keeping food and food-service products fresh, in stock, accurately priced, safely handled, and well presented. The role supports department sales and guest experience goals through workload planning, inventory management, food-safety practices, merchandising, pricing, promotions, and team development. The leader works with guidance from a direct leader and partners with store leadership and vendors to coordinate priorities and deliver reliable operations. The position may also support Starbucks or Pizza Hut standards, adult beverage compliance, guest services, and store-level leadership duties where applicable. This is a full-time role, though weekly hours are not guaranteed to reach 40 and may vary with business needs.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Strong interest in and knowledge of the Food & Beverage business.
  • Ability to lead others and hold them accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb up and down ladders as needed.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 44 pounds without additional assistance.
  • Flexible schedule availability, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
  • Ability to work in refrigeration and freezer conditions where common allergens may be handled or present, and to work in varying temperatures, humidity, and other elements during duties such as Drive-up and carryout.
  • Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

  • Previous retail and/or food experience is preferred, but not required.

Responsibilities

  • Deliver the expected guest experience and ensure team members understand and consistently meet guest experience commitments.
  • Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, and celebrate results.
  • Plan and execute daily and weekly workloads to support department and store sales goals, guest engagement, merchandising, pricing, displays, sampling, and promotions.
  • Assess Food & Beverage and Food Service backrooms and sales floors daily using the applicable standards walks; identify needs, review reporting, and prioritize tasks.
  • Set clear expectations with guidance from the direct leader, hold team members accountable, and follow up on assigned workload and production routines.
  • Assign daily tasks based on workload and guest traffic, aligned with weekly and monthly business priorities.
  • Coach, train, develop, and recognize team members; help address skill gaps and lead team huddles about priorities and trends.
  • Partner and communicate with store leadership to influence sales performance and workload delivery, using check-ins and check-outs as connection points.
  • Maintain fresh, full, food-safe areas through inventory management, area routines, and food-safety policies and procedures.
  • Develop vendor partnerships and ensure expectations, brand standards, delivery, merchandising, and in-stock reliability are met.
  • Place store-initiated orders when applicable and stay current on relevant product and business trends to educate team members.
  • Support hiring and onboarding of new team members.
  • Support guest services, including backup cashiering, order pickup, and Drive-up, while maintaining compliance with applicable laws and requirements.
  • When applicable, develop expertise in adult beverage laws and protect the store’s liquor license; uphold Starbucks and Pizza Hut brand standards and complete required training or certifications.
  • Demonstrate ethical conduct, safety, and compliance; model safe behavior, correct hazards, assist with incident response, and report or investigate injuries promptly and accurately.
  • Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
  • Promote inclusivity and respectful, equitable experiences.
  • As a key carrier, follow safe and secure processes; occasionally assume store-level leader-on-duty responsibilities and address store emergencies and compliance requirements.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental, and life insurance, among other health benefits and programs.
  • 401(k).
  • Employee discount.
  • Short-term disability and long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits and programs may also be available to eligible team members.
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