Food & Beverage Team Leader

Target • Bolingbrook, IL

13d • $24 - $40 • Onsite

About The Position

The Food & Beverage Team Leader leads a team responsible for keeping food and food service products fresh, in stock, available, accurately priced, and properly presented. The role supports guest service, sales goals, inventory accuracy, food safety, merchandising, and efficient daily operations across Food & Beverage areas of the store. The leader plans and assigns workloads, coaches and develops team members, monitors business results, partners with store leaders and vendors, and helps maintain a safe, inclusive, compliant environment. Depending on store needs, the role may also support guest services, applicable Starbucks or Pizza Hut operations, adult beverage compliance, and store-level leadership on duty. This is a full-time role, although weekly hours are not guaranteed to reach 40 and may fluctuate with business needs.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Strong interest in and knowledge of the Food & Beverage business.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible schedule availability, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions and where common allergens may be handled or present.
• Ability to work in varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.
• The role is full-time, but does not guarantee 40 hours per week; hours may fluctuate according to business needs.

Nice To Haves

• Previous retail and/or food experience is preferred, but not required.

Responsibilities

• Deliver an Easy, Inspiring and Friendly guest experience and ensure team members understand and consistently follow guest experience commitments and operations.
• Observe team performance, provide feedback, recognize strong guest service, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, celebrate results, and improve the guest experience.
• Understand sales goals and plan and execute daily and weekly workload, merchandising, pricing, display changes, sampling, and promotions.
• Lead the Food & Beverage team in meeting department standards, including completing daily standards walks and assessing backroom, sales floor, and food service areas.
• Prioritize business needs, identify team workload, review reporting and trends, assign daily tasks based on workload and guest traffic, and follow up on progress and routines.
• Set goals and expectations with guidance from the direct leader, and develop team members through coaching, training, feedback, and team interactions.
• Partner with store leadership through communication and collaboration to influence sales performance and workload delivery.
• Maintain fresh, full, food-safe areas by applying inventory management, area routines, and food safety policies and procedures.
• Lead team huddles to communicate priorities and trends using store reporting and headquarters communications.
• Build and maintain vendor partnerships, set expectations for brand standards and merchandising, help ensure products are in stock, and place store-initiated orders where applicable.
• Stay current on relevant products and trends to educate team members.
• Support hiring and onboarding of new team members and participate in those processes.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while following applicable laws and compliance requirements.
• Become a subject matter expert in applicable adult beverage laws and help protect the store’s liquor license.
• Where applicable, uphold Starbucks and Pizza Hut brand standards, maintain partnerships with district managers, follow up on business meeting takeaways, and complete required training or certifications.
• Model ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Lead safety practices by modeling and recognizing safe behaviors, correcting hazards, supporting incident response, and reporting and investigating injuries accurately and promptly.
• Model physical security processes and support storewide merchandise protection strategies, including ordering, storage, and application as directed.
• Promote inclusion by valuing diverse perspectives, acting respectfully, and creating equitable experiences.
• Follow key-carrier safe and secure training and processes.
• Occasionally assume store-level leadership on duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance requirements and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive medical, vision, dental, and life insurance and other health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED