Food & Beverage Team Leader

Target • Bolingbrook, IL

12d • Onsite

About The Position

The Food & Beverage Team Leader leads a team responsible for keeping food and food-service products fresh, in stock, available, accurately priced, and properly presented. The role supports a consistent guest experience and oversees replenishment, inventory accuracy, food safety, presentation, pricing, and promotional signing across Food & Beverage areas of the store. The leader plans and prioritizes work, develops team members, monitors business results, and collaborates with store leadership and vendors to meet sales and guest-experience goals.

This is a full-time role with a variable schedule and hours that may fluctuate according to business needs; it does not guarantee 40 hours per week. Work may include nights, weekends, holidays, closing shifts, and peak shopping periods. The position is active and physically demanding, involving mobility throughout shifts, access to all areas of the building, possible ladder use, handling merchandise, and work in refrigeration, freezer, and varying outdoor or indoor conditions.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Strong interest in and knowledge of the Food & Beverage business.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team-member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash-register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, and holidays, with reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions where common allergens may be handled or present.
• Ability to work in varying temperatures, humidity, and other elements, including while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

• Previous retail and/or food experience is preferred, but not required.

Responsibilities

• Deliver a consistent, easy, inspiring, and friendly guest experience, and ensure team members understand and follow guest-experience commitments.
• Observe team performance, provide feedback, recognize strong performance, and hold team members accountable.
• Review guest, financial, and team outcome metrics to identify opportunities, improve results, and align the team on execution.
• Understand sales goals and plan and execute daily and weekly workloads, including merchandising, pricing, display changes, sampling, and promotions.
• Lead the Food & Beverage team in meeting department standards, including completing daily standards walks and assessing backroom, sales-floor, and food-service areas.
• Prioritize business needs and workload, review reporting for trends, and assign daily tasks based on workload plans and guest traffic.
• Set clear expectations, validate progress on assigned work and routines, and coach, train, and develop team members to close skill gaps.
• Partner and communicate with store leadership to influence sales performance and workload delivery, using daily check-ins and check-outs.
• Maintain fresh, full, and food-safe areas through inventory management, area routines, and food-safety policies and procedures.
• Lead team huddles to communicate priorities and trends using store reporting and headquarters communications.
• Develop vendor partnerships, establish expectations, uphold brand standards, and support reliable in-stock conditions.
• Place store-initiated orders according to best practices where applicable, and stay current on relevant products and trends to educate team members.
• Support and participate in hiring and onboarding processes.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while following applicable laws and compliance requirements.
• Become a subject matter expert in applicable federal, state, and local adult-beverage laws and help protect the store's liquor license, where applicable.
• Uphold Starbucks and Pizza Hut brand standards and partnerships, complete applicable training and certifications, and follow up on business-meeting takeaways where applicable.
• Model ethical conduct, safety, and compliance, and hold the team accountable to those standards.
• Lead safety practices by modeling and recognizing safe behavior, identifying and correcting hazards, assisting with incident response, and reporting or investigating injuries promptly and accurately.
• Model physical-security processes and support store-wide merchandise-protection strategies, including ordering, storage, and application as directed.
• Foster inclusivity by valuing diverse voices and approaches and creating respectful, equitable experiences.
• Follow safe and secure processes as a key carrier and occasionally assume store-level leader-on-duty responsibilities during assigned shifts.
• Address store emergency and compliance requirements and perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive medical, vision, dental, and life insurance, among other health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED