Beverage Supervisor

Muckleshoot Casino Resort • Auburn, WA

2d

About The Position

The Beverage Supervisor supports the mission, vision, and values of Muckleshoot Casino Resort while setting an example through excellent guest service and professionalism. The role assists with hiring, training, scheduling, assigning duties, and evaluating beverage team members. It supervises liquor and beverage requisitions and deliveries, verifies receipts and inventories, and maintains the security of goods.

The supervisor resolves guest issues, monitors point-of-sale and cash-handling compliance, adjusts staffing to respond to callouts, and ensures bar and lounge areas are clean and sanitary. The role communicates daily specials, events, and policy updates to staff; ensures compliance with state alcohol regulations and emergency procedures; and helps foster a positive work environment and team member relations. Other duties may be assigned.

Requirements

• Ability to obtain a Class III B+ gaming license.
• At least one year of hospitality or business courses and liquor board awareness classes.
• One year of supervisory or management experience.
• Some beverage-serving and bartending experience.
• Must maintain a Class 12 Liquor license.
• Must maintain a valid Washington State Health Card/Food Handlers Permit.
• Knowledge of POS systems.
• Knowledge of health and safety standards and applicable safety regulations.
• Ability to demonstrate intrinsic motivation and a strong work ethic.
• Ability to work efficiently and productively within a team.
• Excellent communication skills; fluency in reading, writing, and speaking English.
• Ability to maintain neat, clean, and healthy work habits.
• Must be at least 21 years old.

Responsibilities

• Exemplify MCR’s values through excellent guest service and professionalism.
• Practice, support, and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Assist with hiring, training, scheduling, and assigning duties.
• Supervise requisitions of liquor and other beverages from the warehouse to bars and ensure orders are delivered on time.
• Resolve guest issues promptly and professionally.
• Verify daily receipts and monthly inventories.
• Ensure bar areas are neat and clean and closing duties are completed before staff sign out.
• Direct closing-shift cleaning.
• Inform staff of daily specials, events, programs, and new policies; keep staff updated on policies and procedures.
• Monitor cash registers and cash-handling functions for point-of-sale compliance.
• Respond to callouts and adjust staffing to ensure appropriate coverage.
• Assist with performance evaluations and maintain departmental team member files.
• Maintain the security of goods and keep lounge and bar areas neat and sanitary.
• Train beverage and bar staff.
• Ensure compliance with State Alcoholic Beverage regulations and proper emergency procedures.
• Help create and maintain a positive work environment, promote positive team member relations, and report issues to appropriate personnel.
• Perform other duties as assigned.

Benefits

• Competitive salary of $29.49 per hour with discretionary performance bonuses twice a year.
• Fully paid medical, prescription drug, dental, and vision coverage for the employee, with competitive premiums for dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage.
• Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class A and Class B).
• Additional voluntary benefits and retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed