Suggestive Ordering Manager - New Hampshire

Circle K•Hudson, NH

18h•Hybrid

About The Position

The Suggestive Ordering Manager is responsible for ensuring the accuracy of the PDI SA Suggested Ordering tool and store orders by verifying correct POGs and SKUs are assigned. This role involves creating and maintaining surveys for site POG attributes, preparing import spreadsheets for POG/Store Layout changes, and learning/training on the PDI Focal Point reporting system to support Operations and Marketing departments. The manager will analyze site-specific data for accuracy of assigned sets, train teams on using the SA Suggested Order tool for ordering, scan audits, and sales forecast adjustments, and troubleshoot ordering issues. Additionally, the role involves investigating and recommending changes for Day on Hand (Safety Stock) issues to optimize inventory levels, maintaining delivery schedules for suppliers, managing the scan audit calendar and compliance reporting, and optimizing the scan audit process. The manager will also configure PDI Alerts & Notifications, support non-PDI ordering systems like the Circle K Smart Handheld, and coordinate with Operations and Marketing for Wholesaler Reclamation and Return events. Key responsibilities include managing the implementation of new and discontinued items, maintaining POG changes and order ability settings, researching Price Book issues related to the Suggested Order tool, and collaborating with various company levels to maximize the efficiency of the automated ordering system. The role also involves creating and maintaining Sales Forecast Events, working with senior leadership and PDI on tool enhancements, identifying process improvements, and expanding the tool's usage for Food Service, Supplies, and DSD categories. The manager will review Days on Hand reporting to optimize working capital and contribute to team goals by achieving financial and Key Result Area targets. Maintaining professional knowledge and contributing to team efforts are also essential. Other duties as assigned.

Requirements

Bachelor’s degree in business or related field preferred. Other combinations of job-related experience and education that meet the requirements may be substituted.
Five to seven years of experience or more preferred; including a minimum of three years of management responsibility.
Must be able to travel locally as needed.
Must possess a Driver’s License and the ability to drive to multiple store locations.
Must have a working knowledge of PDI Enterprise software including Focal Point and store level PDI Store Assistant.
Must be Proficient in MS Outlook, Excel, PowerPoint, and Word
General supply chain knowledge & understanding.
Must possess strong analytical skills, the ability to manage multiple tasks, and strong attention to detail.
Excellent communication and customer service skills.
Must always maintain a positive team attitude and professional demeanor.
Must be able to perform the essential duties and responsibilities as described above.

Nice To Haves

Bachelor’s degree in business or related field preferred.

Responsibilities

Ensures accuracy of the PDI SA Suggested Ordering tool and store orders by ensuring the correct POGs and SKUs are actively assigned to each store in the tool.
Creates surveys and maintains these surveys for the collection of Site POG Attributes.
Creates import spreadsheets to load the updated POG/Store Layouts when changes occur.
Learns and trains the usage of the PDI Focal Point reporting system to help support the Operations and Marketing departments.
Analyzes site by site information pertaining to the accuracy of the sets assigned.
Trains the Operations and Marketing team on how to use the SA Suggested Order tool for ordering, scan audits and sales forecast event adjustments (Event Forecasts).
Trains end users on how to trouble shoot ordering issues.
Investigates site Day on Hand (Safety Stock) issues and makes recommendations of change to better facilitate the goal of being in stock with the correct quantity of product at the correct time.
Maintains delivery schedules in the tool for Wholesaler, and DSD suppliers for each site.
Maintains scan audit calendar and reports on compliance.
Provides support on how to optimize scan audit process to help make it easier at store level.
Maintains PDI Alerts & Notifications settings in the tool for Operations involving Scan Audits, Order Creation, On Hand Anomalies (Zero on Hand, Negative on Hand), Suggested Ordering Compliance reporting and Days on Hand Inventory.
Supports Operations and Marketing for any non PDI Suggested Ordering tool systems.
Supports Operations and Marketing for Wholesaler Reclamation events to ensure proper procedures are followed for changes to the Suggested Ordering tool.
Coordinates the implementation of new items the company will sell as well as the removing of old/discontinued items from the system.
Maintains POG changes, POG order ability settings and PBOE setup with Price Book.
Researches Price Book issues involving the Suggested Order tool.
Works well with all levels of the company including Site Managers, District Managers, and RDO’s to make the automated ordering system work to its maximum efficiency.
Supports Scan Audit compliance for accurate hand inventory amounts.
Creates and Maintains Sales Forecast Events from input from Operations and Marketing to help maximize sales for these events.
Works with the Senior Director of Replenishment and Distribution along with PDI to make enhancements for the Suggested Ordering Tool and Focal Point report creation.
Looks for opportunities to improve the process, performance, and accuracy of all PDI SA Suggested Ordering Tool related activities.
Works with Business Unit and other Suggested Ordering Managers to expand SA Suggested Ordering tool usage for Food Service, Supplies, and DSD categories.
Reviews overall and by category Days on Hand reporting to help optimize working capital inventory.
Contributes to team effort by accomplishing related results as needed.
Supports Operations and Marketing for Wholesaler Return events to ensure proper procedures are followed for changes to the Suggested Ordering tool.
Maintains professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies.
Contributes to team effort by accomplishing determined Financial and Key Result Area targets pursuant to Company Plan guidelines.

Benefits

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
In English
In Spanish
Our mission at Circle K is to make people's lives a little easier every day.
Our global family of 130,000 people in over 16,000 stores and 26 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us.
We set ourselves apart by our culture of pride: pride in our people and their development, pride in serving others, what we've built and what we are striving to achieve.
No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K.
When you grow, we grow - together.