Territory Manager - Manchester, New Hampshire

International Drilling Equipment•Manchester, NH

7h•Remote

About The Position

International Drilling Equipment (IDE) is seeking a Territory Manager to join their team. This role is central to generating new business and supporting IDE's sales and service delivery model. The Territory Manager will be responsible for ensuring existing customers have the appropriate products and services, identifying new markets and customer leads, and pitching to prospective clients. As a key representative of the company, the individual will monitor competition, assist with payment collection, maintain strong customer relations, and actively pursue new sales opportunities. IDE is a growing, family-owned business that provides high-quality foundation equipment and drill rigs, complemented by client education and ongoing equipment servicing. The company prides itself on attracting and retaining top talent in the foundation drilling industry. IDE's mission is to consistently deliver the best products and smart solutions for every customer, aiming to support a smarter, safer, and more efficient industry. Their values are Performance, Adaptability, Customer Centric, and Expertise.

Requirements

Personable
Problem solver
Self-motivated
Take initiative
A leader of people
Ethical
Intelligent
Able to adapt to all of the forces around them - customers, suppliers, department employees, co-workers, and manufacturers employees
High school diploma or equivalent.
1-2 years of sales experience in a similar industry.
Strong organizational skills.
Strong communication skills.
Excellent personnel relation skills.
Good computer and systems knowledge including Microsoft Office programs.
Ability to manage multiple customer data, and priorities and develop relationships with internal, potential, and external customers as well as manufacturer’s representatives
Attention to detail.
Excellent verbal and written communication skills
Basic understanding of systems such as recordkeeping and filing
Ability to work independently

Responsibilities

Generating new sales and revenue by using resources to research untapped market sectors
Manage and maintain existing customer relations by constant contact/communication.
Efficiently managing assigned Sales Areas including: Qualifying prospects, handling minor grievances, helping collect payments, be liaison to the parts and service department for the clients
Monitor and be cost-conscious of traveling expenses for the region
Participate in Trade Shows and conferences
Maintain a log of activity, call reporting system and/or CRM for assigned region
Responsible for learning and increasing product knowledge thru job site visits. IDE class opportunities, and traveling with other IDE personal
Offer and represent all product lines carried by IDE in assigned region
Develop a traveling agenda that allows personal interaction with each client at least once a quarter.
Compliance in a timely manner with any management-requested information.
Help develop a sales forecast and status of offers/deals tracking database.
Follow all IDE policies and procedures
Participate in Sales Development seminars once a year
Serve as a Brand Ambassador for IDE and its suppliers
Arranging and Scheduling Sales Trip for the purpose and goal of: Obtain new sales leads and opportunities, Provide and market information on IDE services and product lines, Introduce new innovations to clients, Help provide solutions based on IDE resources that can be supplied to clients
Researching and making cold calls to new prospects.
Following up on leads.
Closing Deals
Understanding and investigating client’s needs and challenges
Researching clients’ current equipment and tooling status
Visit Job Sites
Take notes and ask questions during traveling opportunities with other IDE personnel or conference calls.
Attend training sessions, be prepared, and be attentive
Understand where to find the answer and do the research prior to asking for an answer