Subway Manager

Circle K•Commerce City, CO
•$16 - $17•Onsite

About The Position

The Restaurant Manager is responsible for managing the day-to-day operations of a company-operated restaurant and has full responsibility for its people, operations, and financial metrics. The position reports directly to the Restaurant District Manager. The manager provides fast, friendly guest service; recruits, hires, and onboards team members; delegates and follows up on shift duties; and maintains a clean restaurant. They direct food preparation and production, ensure compliance with brand, company, food safety, health, and operational standards, train and coach team members, implement brand campaigns, and maintain communication with the team and district manager. The role also includes managing cash, sales, inventory, paperwork, counts, truck orders, schedules, and other administrative duties. The manager is accountable for restaurant financial and operational results, guest and team member safety, incident reporting, performance feedback and discipline, and preparing a Restaurant Assistant Manager to operate the restaurant in their absence. The role requires open availability, including days, evenings, overnights, and weekends, and includes physical work in a restaurant environment.

Requirements

  • At least 2 years of restaurant management experience.
  • Proficiency in Microsoft Office Suite.
  • Valid state driver’s license.
  • Open availability.
  • Excellent communication skills.
  • Ability to motivate, coach, and lead team members.
  • Integrity and ability to keep commitments.
  • Positive attitude.
  • Conflict management skills.
  • Sense of urgency and ability to lead by example.
  • Focus on achieving results while maintaining a positive team environment.
  • Ability to work well with others or independently.
  • Ability to frequently bend, twist at the waist, kneel, squat, stand, and walk.
  • Ability to occasionally climb and descend ladders.
  • Ability to tolerate extreme cold and hot temperatures and work around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises.
  • Ability to reach, grasp, and manipulate objects with hands throughout the shift, including reaching overhead.
  • Ability to push, pull, lift, and carry up to 10 pounds frequently and up to 50+ pounds occasionally, including lifting from ground to overhead.

Nice To Haves

  • ServSafe Manager certification preferred.

Responsibilities

  • Manage day-to-day operations of a company-operated restaurant and take responsibility for its people, operations, and financial metrics.
  • Provide excellent, fast, and friendly guest service; coach and correct team members as needed.
  • Recruit, interview, select, hire, and onboard employees for all positions.
  • Maintain a clean restaurant, delegate responsibilities and shift duties, and follow up to ensure completion.
  • Establish build-to’s and maintain the production management system.
  • Direct the team to prepare and serve food in accordance with brand, company, and health department regulations.
  • Supervise and coach team members on food preparation and production management guidelines.
  • Ensure team members receive ongoing training on brand and company standards.
  • Share relevant information, maintain the communication board, implement brand campaigns, and conduct new-product training.
  • Ensure product quality, food safety, and operational standards.
  • Monitor the accuracy of cash, sales, and inventory control records.
  • Communicate with the Restaurant District Manager as required.
  • Complete daily, weekly, and period paperwork, inventory and cash counts, truck orders, schedules, and other administrative duties.
  • Maintain a safe environment for team members and guests by following laws and safety codes, and report facility issues to maintenance.
  • Complete incident reports in accordance with the 5-minute rule policy.
  • Own financial and operational metrics to support a profitable restaurant.
  • Conduct team member check-ins and provide positive feedback badges in Workday, using recognition to reinforce positive behaviors and performance.
  • Apply progressive discipline for performance deficiencies or failure to follow company policies or regulatory requirements.
  • Train a Restaurant Assistant Manager to operate the restaurant successfully in the Restaurant Manager’s absence.
  • Demonstrate the company values: One Team, Do the Right Thing, Takes Ownership, and Play to Win.

Benefits

  • Medical, dental, vision, term life, and AD&D plans.
  • Flexible spending and health savings accounts.
  • Short-term and long-term disability.
  • Vacation, holiday, personal, and sick paid time off.
  • Matching 401(k).
  • Tuition reimbursement.
  • Stock purchase plan.
  • Employee discount program.
  • Discount meal benefit.
  • Wellness plan.
  • Mobile phone benefit.
  • Quarterly incentive plan.
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