Substitute House Attendant

Marriott•New York, NY

20d•$32 - $42

About The Position

The Substitute House Attendant cleans public and employee restrooms, showers, glass, floors, and surfaces, and empties trash containers in public areas. The role includes inspecting furniture for damage, cleaning and maintaining lights, posting caution signs when necessary, contacting other departments about urgent repairs, responding promptly to guest and departmental requests, and reporting maintenance issues in public areas or guest rooms. The attendant follows company, safety, and security policies; reports hazards, accidents, injuries, and maintenance problems; completes safety training; and stores flammable materials properly. The role also requires maintaining a clean and professional appearance, protecting confidential information, welcoming guests, addressing service needs, communicating professionally, supporting team goals, and meeting quality standards. Other reasonable duties may be assigned by supervisors. The position has physical requirements that include lifting and carrying objects up to 55 pounds without assistance and heavier objects with assistance; pushing and pulling machinery over sloping or uneven surfaces; bending, twisting, reaching, and stooping; inspecting equipment; manipulating objects with fine motor skills; moving through confined or elevated spaces and on ladders; and standing, sitting, kneeling, or walking for extended periods during a shift.

Requirements

No high school diploma or GED equivalent is required.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to move, lift, carry, and place objects weighing up to 55 pounds without assistance and more than 55 pounds with assistance.
Ability to push and pull work-related machinery over sloping and uneven surfaces.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces and move up and down a ladder.
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.

Responsibilities

Clean public and employee restrooms, showers, glass, floors, and surfaces using designated chemicals, supplies, and equipment.
Dust assigned areas and empty trash containers, ashtrays, and ash urns in public areas into proper containers.
Inspect furniture for tears, rips, and stains and report damage.
Clean and maintain lights.
Post caution signs to limit traffic when necessary.
Contact other departments directly about urgent repairs.
Respond promptly to requests from guests and other departments.
Identify and report preventative or other maintenance issues in public areas or guest rooms.
Follow company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, and injuries; complete safety training and certifications; and properly store flammable materials.
Maintain a clean and professional uniform and personal appearance and protect confidential proprietary information.
Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Communicate clearly and professionally, support team goals, and adhere to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.