House Attendant

Woodspring Suites Buford • Buford, GA

6d

About The Position

The House Attendant is responsible for maintaining the cleanliness of assigned areas and equipment, delivering items to guest rooms, and supporting guest requests. The role also assists with luggage, lost and found, guestroom cleaning, emergency procedures, equipment upkeep, and special projects. The position requires physical strength and the ability to stand throughout the shift, along with courteous and effective communication with employees and guests.

Requirements

• High school diploma or equivalent and/or experience in a hotel or related field preferred.
• Able to exert up to 100 pounds of force occasionally, 50 pounds frequently, and/or 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Able to stand during the entire shift.
• Able to communicate effectively, verbally and in writing, with employees at all levels and with guests in an attentive, friendly, courteous, and service-oriented manner.

Nice To Haves

• High school diploma or equivalent and/or experience in a hotel or related field.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle luggage assistance requests in a friendly, efficient, and courteous manner.
• Handle lost-and-found items according to hotel standards.
• Clean guestrooms as needed.
• Know and assist with emergency procedures.
• Maintain hotel equipment in proper working order.
• Store hotel equipment in the proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.
• Deliver items to guestrooms, such as express checkout materials and newspapers when applicable.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• Washington-specific paid holidays, vacation, and paid sick and safe time
• Colorado-specific paid holidays, vacation, and paid sick leave
• California-specific paid holidays, vacation, and paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED