House Attendant

Pyramid Global Hospitality•Charlottesville, VA

10d

About The Position

The House Attendant supports the housekeeping team in maintaining the cleanliness of the Virginia Guesthouse and helping create a positive guest experience. The role maintains public spaces and floor pantries, assists room attendants, responds to guest requests, and performs room-attendant duties when needed. The Virginia Guesthouse is a 214-room hotel with conference and event space on the Grounds of the University of Virginia, scheduled to open in April 2026.

Requirements

Ability to work on one's feet for an extended period.
Ability to communicate effectively.
Ability to move, traverse, and position oneself to reach floor corners and high places.
Ability to observe conditions and detect odors.
Ability to position and navigate carts weighing up to 100 pounds in tight spaces.
Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
Ability to lift, carry, and position loads of at least 25 pounds.

Nice To Haves

Housekeeping experience is desirable.
Neat, pleasant personality.
Time management skills.
Great attention to detail.

Responsibilities

Engage with guests to ensure their stay is going well.
Work as part of a team to maintain resort or hotel cleanliness.
Walk assigned floors at the beginning and end of shifts to collect bags, trash, and soiled linen.
Pick up clean linen and replenish linen par stock in each floor pantry.
Deliver towels, cribs, cots, and other requested items to guest rooms.
Perform room-attendant duties when necessary.
Replenish guest amenities and supplies in each floor pantry.
Help room attendants with heavy lifting during super-cleaning or spring-cleaning of rooms.
Clean public areas according to prescribed procedures and departmental standard operating procedures.
Remove soiled linen and trash from service areas and take them to the appropriate locations.
Respond to guests and team members in a friendly and helpful manner.