House Attendant
About The Position
Clean and maintain public hotel areas according to established brand and hotel guest-service and sustainability standards. The role includes keeping guest areas clean and organized, responding to guest inquiries, and supporting room-attendant duties when staffing shortages or peak periods require it. Follow HHM’s EarthView sustainability guidelines, safe-work practices, protective-equipment requirements, and applicable MSDS and OSHA standards. Perform other duties as requested by management. The work schedule varies and may include holidays, weekends, and alternate shifts. The role requires extended periods of standing and walking, as well as pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling. Cleaning chemicals are used. The stated growth path is Housekeeping Supervisor or Guest Service Agent, followed by Executive Housekeeper or Front Office Manager.
Requirements
- Previous housekeeping experience required or equivalent training preferred.
- Ability to perform physical tasks including standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending, and kneeling.
- Use of cleaning chemicals.
Nice To Haves
- High school diploma preferred.
- Previous housekeeping experience or equivalent training preferred.
Responsibilities
- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from service landings and dispose of it in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport it to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and provide assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
