Substitute Executive Lounge Attendant

Marriott•New York, NY
•$33 - $44

About The Position

The Substitute Executive Lounge Attendant completes opening and closing duties, prepares and maintains work areas, stocks supplies, removes soiled wares, and keeps the bar, tables, equipment, and surrounding areas clean and in good condition. The attendant follows setup guidelines and checks with a captain or supervisor before leaving at the end of a shift. The role requires following company, safety, and security policies; reporting accidents, injuries, and unsafe conditions; and completing safety training and certifications. The attendant maintains a clean and professional appearance, protects confidential information and company assets, welcomes guests, addresses service needs, communicates professionally, and works collaboratively to meet quality standards. Other reasonable duties may be assigned by supervisors.

Requirements

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to read and visually verify information in a variety of formats, including small print.
  • Ability to stand, sit, or walk for an extended period or an entire shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
  • Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Responsibilities

  • Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and locking doors.
  • Check with the captain or supervisor before leaving at the end of a shift.
  • Set up, stock, and maintain work areas, including ice, glassware, and paper supplies.
  • Remove soiled wares from bar tops and tables.
  • Maintain the cleanliness and condition of work areas, the bar, bar unit, tables, and tools according to setup guidelines.
  • Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests genuinely.
  • Communicate clearly and professionally, develop positive working relationships, and support the team in reaching common goals.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.

Benefits

  • Training and development opportunities
  • Recognition
  • A luxury work environment with a focus on holistic well-being
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