Executive Lounge Attendant

Marriott•Houston, TX

About The Position

Monitor the club lounge for seating availability, service, safety, and guest wellbeing. Maintain the cleanliness and condition of the bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and alcoholic beverages; stock ice, glassware, and supplies; communicate replenishment needs; wash dishes and serving utensils; and complete opening and closing duties. Requisition and transport supplies, secure liquor and storage areas, document information in the department logbook, forecast additional meal requirements, and communicate special requests to the kitchen. Report accidents, injuries, and unsafe work conditions to a manager. Follow company policies and procedures; maintain a clean, professional uniform and appearance; protect confidential information and company assets; and provide attentive, courteous service to guests. Communicate clearly and professionally, prepare and review written documents, answer telephones appropriately, maintain positive working relationships, support team goals, and comply with quality assurance standards. Perform other reasonable duties as requested by supervisors.

Requirements

High school diploma or G.E.D. equivalent is preferred.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
Ability to stand, sit, or walk for an extended period or an entire work shift.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Monitor lounge seating availability, service, safety, and guest wellbeing.
Maintain the cleanliness and condition of the bar, bar unit, tables, and other tools.
Prepare and serve hot, cold, and alcoholic beverages.
Stock ice, glassware, and supplies, and promptly communicate replenishment needs.
Wash dishes and serving utensils as needed and complete opening and closing duties.
Requisition supplies and transport them from the storeroom to the bar setup area.
Secure liquors, beers, wines, coolers, cabinets, and storage areas.
Document pertinent information in the department logbook.
Forecast additional meal requirements and communicate special requests to the kitchen.
Report accidents, injuries, and unsafe work conditions to a manager.
Follow company policies and procedures, maintain a clean and professional appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop positive working relationships, support team goals, and comply with quality assurance standards.
Perform other reasonable job duties as requested by supervisors.