Subscription Renewals Sales Executive
About The Position
The Subscription Renewals Sales Executive is a quota-carrying sales professional on the Customer Success team, responsible for retaining, growing, and expanding revenue within an assigned portfolio of unassigned annual subscribers. The role positions premium Getty Images products as solutions to customer challenges and manages renewals. The executive owns the full sales cycle for renewals, expansions, and upsells, working consultatively with customers to understand business objectives, increase product adoption, identify new use cases, and grow customer value and spend. Success calls for a growth mindset, curiosity, solution-selling ability, and skill in influencing decision-makers through business conversations. The position requires managing customer opportunities from discovery through negotiation and close, maintaining accurate forecasts and pipeline information in Salesforce, and partnering with product specialists and cross-functional teams to tailor solutions. The role focuses on achieving quarterly and annual revenue targets while reducing renewal risk and developing long-term customer partnerships.
Requirements
- At least 3 years of quota-carrying sales experience with a track record of meeting or exceeding revenue targets.
- Demonstrated success in account growth, expansion selling, renewals, or land-and-expand sales motions.
- Ability to manage ambiguous, complex sales situations and apply creative problem-solving.
- Strong consultative and solution-selling skills, including discovery, business-value articulation, negotiation, and closing.
- Ability to identify and convert upsell and cross-sell opportunities within existing customer accounts.
- Highly competitive, self-motivated, and driven to achieve ambitious goals.
- Growth mindset and willingness to continuously learn, adapt, and improve performance.
- Ability to navigate complex customer organizations and build relationships with multiple stakeholders.
- Experience forecasting, managing pipelines, and maintaining CRM discipline.
- Strong business acumen and ability to align solutions with customer objectives.
- Exceptional discovery and consultative selling capabilities.
- Confidence in negotiating and overcoming objections related to price, competition, and budget constraints.
- Strong accountability, time management, executive-level communication, presentation, and relationship-building skills.
- Strategic thinking combined with a bias for action and results.
Nice To Haves
- Spanish fluency is an asset but is not required.
Responsibilities
- Own and drive assigned renewal, expansion, and upsell opportunities within a designated customer portfolio.
- Meet or exceed quarterly and annual revenue targets through renewals, cross-selling, and upselling.
- Engage clients throughout the customer lifecycle to optimize opportunities and reduce risk.
- Conduct strategic discovery conversations to understand customer challenges, business priorities, and growth opportunities.
- Build relationships across customer organizations to identify stakeholders, influencers, and decision-makers.
- Increase account penetration by growing user adoption, identifying new use cases, and expanding spend commitments.
- Lead contract renewal negotiations and commercial discussions focused on customer value and revenue growth.
- Partner with product specialists and cross-functional teams to develop tailored solutions that meet customer needs and drive expansion.
- Maintain accurate opportunity management, forecasting, and pipeline hygiene in Salesforce.
- Develop and execute account growth plans to accelerate revenue and strengthen long-term customer partnerships.
Benefits
- Company incentive program may be available to full-time permanent employees.
- Equity may be available to full-time permanent employees.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) match.
- Paid company holidays.
- Paid time off.
- Paid parental leave.
- Flexible time off policy.
- Health plan savings accounts.
- Life and disability plans.
- Global employee assistance programs.
- Legal, pet, home, and auto coverage at preferential group rates and discounts.
- Retirement and financial education and tools.
- Learning and development opportunities, including leadership development, diversity and inclusion training, mentoring, and professional and skills development.
- Employee Resource Groups and global morale events and local gatherings.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
