Subrogation Adjuster III

AmTrust Financial Services•Dallas, TX

11d•Hybrid

About The Position

The Property Subrogation Adjuster independently reviews subrogation claims through coverage analysis, investigation, evaluation, negotiation, and interaction with insureds, claimants, adverse parties, and counsel. The role typically handles mid-size or mid-complexity claims across multiple jurisdictions. The adjuster is expected to understand and uphold AmTrust’s mission, vision, values, and Claims organization standards. This position follows a hybrid schedule: four days in the office and Fridays from home, at any AmTrust office. The role may require some travel. The job description provides a general overview and is not a comprehensive list of all duties; AmTrust may revise it at any time.

Requirements

Bachelor’s degree or equivalent experience.
3–5 years of subrogation claims handling experience, or a strong understanding of liability determinations with an aptitude to learn.
State licensure as required.
Demonstrated proficiency with Microsoft Office suites.
Demonstrated investigation, evaluation, and negotiation skills.
Strong knowledge of insurance theory and practices.

Nice To Haves

Multi-jurisdictional exposure.
Ability to obtain additional licensure as required.
Working knowledge of commercial general liability, commercial automobile, property, and/or Workers’ Compensation insurance coverages.
Experience with litigation, mediation, and arbitration.

Responsibilities

Investigate claims and coverage by making timely, appropriate contact with involved or interested parties, including insureds or employer representatives, claimants or injured parties, witnesses, producers, and adverse parties.
Document claim strategy, action plans, and correspondence clearly, succinctly, and factually.
Verify liability and negligence scenarios based on the applicable jurisdiction; review issues and scenarios with some supervisor guidance as needed.
Draft claim positions, typically using standardized language when required.
Notify potential parties, legal representatives, and insurance companies of AmTrust’s subrogation interest.
Provide timely, quality service to internal and external customers.
Work with internal or assigned legal counsel, build strong relationships, and apply company principles and standards.
Negotiate and resolve litigated and non-litigated subrogation claims, using relationships and sound timing to achieve optimal outcomes.
Manage and control loss adjustment expenses.
Use critical thinking and decision-making to gather, assess, analyze, question, verify, interpret, and understand key or root issues.
Manage time and diary entries efficiently, prioritizing work in a fast-paced environment.
Escalate settlement decisions to management when appropriate.
Perform other functional duties as assigned.