Subrogation Adjuster III

AmTrust Financial Services, Inc.•Alpharetta, GA

12d•Hybrid

About The Position

The Property Subrogation Adjuster independently reviews subrogation claims, including coverage analysis, investigation, evaluation, negotiation, and communication with insureds, claimants, adverse parties, and counsel. The role typically handles mid-size or moderately complex claims across multiple jurisdictions and upholds AmTrust’s mission, vision, values, and Claims organization standards. This position follows a hybrid schedule: four days in an AmTrust office and Fridays working from home. Some travel may be required.

Requirements

Bachelor’s degree or equivalent experience.
Three to five years of subrogation claims handling experience, or a strong understanding of liability determinations with an aptitude to learn.
State licensure as required.
Demonstrated proficiency with Microsoft Office suites.
Demonstrated investigation, evaluation, and negotiation skills.
Strong knowledge of insurance theory and practices.

Nice To Haves

Multi-jurisdictional exposure.
Ability to obtain additional licensure as required.
Some ability to travel, as required.
Working knowledge of commercial general liability, commercial automobile, property, and/or Workers’ Compensation insurance coverages.
Experience with litigation, mediation, and arbitration.

Responsibilities

Investigate claims and coverage by making timely, appropriate contact with involved or interested parties, including insureds or employer representatives, claimants or injured parties, witnesses, producers, and adverse parties.
Document claim strategy, action plans, and correspondence summaries clearly, succinctly, and factually.
Verify liability and negligence scenarios for the applicable jurisdiction, reviewing issues with some supervisor guidance and using standardized language to draft positions when needed.
Notify potential parties, legal representatives, and insurance companies of AmTrust’s subrogation interest.
Provide timely, quality service to internal and external customers.
Work with internal or assigned legal counsel, build strong relationships, and apply company principles and standards.
Negotiate and resolve litigated and non-litigated subrogation claims, leveraging relationships to achieve optimal outcomes.
Build trust with negotiating parties and demonstrate good judgment about timing.
Manage and control loss adjustment expenses.
Use critical-thinking and decision-making skills to gather, assess, analyze, question, verify, interpret, and understand key or root issues.
Manage time and diary entries effectively and efficiently, prioritizing work in a fast-paced environment.
Escalate claim decisions regarding settlement determination to management when appropriate.
Perform other functional duties as assigned.