Subrogation Adjuster II

AmTrust Financial Services•Alpharetta, GA

11d•Hybrid

About The Position

The Property Subrogation Adjuster independently reviews subrogation claims, typically mid-size or moderately complex claims, across multiple jurisdictions. The role uses coverage analysis, investigation, evaluation, negotiation, and communication with insureds, claimants, adverse parties, and counsel. The adjuster is expected to understand and uphold AmTrust’s mission, vision, values, and Claims organization standards. The position follows a hybrid schedule of four days in an AmTrust office and Fridays working from home.

Requirements

Bachelor’s degree or equivalent experience.
One to three years of subrogation claims handling experience, or a strong understanding of liability determinations and an aptitude to learn.
State licensure as required.
Proficiency with Microsoft Office suites.
Demonstrated skills in investigation, evaluation, and negotiation.
Strong knowledge of insurance theory and practices.

Nice To Haves

Property subrogation experience.
Multi-jurisdictional exposure.
Ability to obtain additional licensure as required.
Working knowledge of commercial general liability, commercial automobile, property, and/or Workers’ Compensation insurance coverages.
Experience with litigation, mediation, and arbitration.
Some ability to travel may be required.

Responsibilities

Investigate property claims and coverage by making timely, appropriate contact with involved or interested parties, including insureds or employer representatives, claimants or injured parties, witnesses, producers, and adverse parties.
Document claim strategy, action plans, and correspondence summaries clearly, succinctly, and factually.
Verify liability and negligence scenarios for the applicable jurisdiction, reviewing issues and scenarios with some supervisor guidance as needed.
Draft claim positions, typically using standardized language when appropriate.
Notify potential parties, legal representatives, and insurance companies of AmTrust’s subrogation interest.
Provide timely, quality service to internal and external customers.
Work with internal or assigned legal counsel, building strong relationships and applying company principles and standards.
Negotiate and resolve litigated and non-litigated subrogation claims, using relationships to achieve optimal outcomes.
Manage and control loss adjustment expenses.
Use critical thinking and decision-making to gather, assess, analyze, question, verify, interpret, and understand key or root issues.
Manage time and diary entries effectively, prioritizing work in a fast-paced environment.
Escalate settlement decisions to management when appropriate.
Perform other functional duties as assigned.