Subrogation Adjuster I

AmTrust Financial Services•Chicago, IL

11d•Hybrid

About The Position

The Property Subrogation Adjuster promptly and independently reviews subrogation claims through coverage analysis, investigation, evaluation, negotiation, and interaction with insureds, claimants, adverse parties, and counsel. The role typically handles mid-size or moderately complex claims across multiple jurisdictions, with some supervisor guidance as needed. The adjuster is expected to uphold AmTrust’s mission, vision, values, and Claims organization standards. This position follows a hybrid schedule in the Dallas, Texas office: four days in the office and Fridays working from home. Some travel may be required. AmTrust offers competitive compensation, career advancement opportunities, and the benefits listed below.

Requirements

Bachelor’s degree or equivalent experience.
1–3 years of subrogation claims handling experience, or a strong understanding of liability determinations with an aptitude to learn.
State licensure as required.
Demonstrated proficiency with Microsoft Office suites.
Demonstrated skills in investigation, evaluation, and negotiation.
Strong knowledge of insurance theory and practices.

Nice To Haves

Multi-jurisdictional exposure.
Ability to obtain additional licensure as required.
Working knowledge of commercial general liability, commercial automobile, property, and/or Workers’ Compensation insurance coverages.
Experience with litigation, mediation, and arbitration.

Responsibilities

Investigate property claims or coverage by making timely, appropriate contact with involved or interested parties, including insureds or employer representatives, claimants or injured parties, witnesses, producers, and adverse parties.
Document claim strategy, action plans, and correspondence clearly, succinctly, and based on facts.
Verify liability and negligence scenarios for the applicable jurisdiction, reviewing issues with supervisor guidance when needed.
Draft claim positions using standardized language when appropriate.
Notify potential parties, legal representatives, and insurance companies of AmTrust’s subrogation interest.
Provide quality, timely service to internal and external customers.
Work with internal or assigned legal counsel, build strong relationships, and apply company principles and standards.
Negotiate and resolve litigated and non-litigated subrogation claims, using relationships and sound timing to achieve optimal outcomes.
Manage and control loss adjustment expenses.
Use critical thinking and decision-making to gather, assess, analyze, question, verify, interpret, and understand key or root issues.
Manage time and diary entries efficiently, prioritizing work in a fast-paced environment.
Escalate claim decisions regarding settlement determinations to management when appropriate.
Perform other functional duties as assigned.