Subrogation Adjuster II

AmTrust Financial Services, Inc.•Chicago, IL

12d•Hybrid

About The Position

The Property Subrogation Adjuster independently reviews subrogation claims through coverage analysis, investigation, evaluation, negotiation, and interaction with insureds, claimants, adverse parties, and counsel. The adjuster is often assigned mid-size or mid-complexity claims across multiple jurisdictions. The role requires maintaining an understanding of AmTrust’s mission, vision, and values and upholding the standards of AmTrust and its Claims organization. This position follows a hybrid schedule, working four days in an AmTrust office and Fridays from home. Some travel may be required.

Requirements

Bachelor’s degree or equivalent experience.
1–3 years of subrogation claims-handling experience, or a strong understanding of liability determinations and an aptitude to learn.
State licensure as required.
Proficiency with Microsoft Office suites.
Skills in investigation, evaluation, and negotiation.
Strong knowledge of insurance theory and practices.

Nice To Haves

Property subrogation experience.
Multi-jurisdictional exposure.
Ability to obtain additional licensure as required.
Working knowledge of commercial general liability, commercial automobile, property, and/or Workers’ Compensation insurance coverages.
Experience with litigation, mediation, and arbitration.
Some ability to travel may be required.

Responsibilities

Investigate property claims or coverage by making timely and appropriate contact with involved or interested parties, including insureds or employer representatives, claimants or injured parties, witnesses, producers, and adverse parties.
Document strategy, action plans, and correspondence summaries clearly, succinctly, and factually.
Verify liability and negligence scenarios for the applicable jurisdiction, reviewing issues with some supervisor guidance and typically using standardized language to draft positions when needed.
Notify potential parties, legal representatives, and insurance companies of the company’s subrogation interest.
Provide quality and timely service to internal and external customers.
Work with internal or assigned legal counsel, building strong relationships and applying company principles and standards.
Negotiate and resolve litigated and non-litigated subrogation claims, leveraging relationships to achieve optimal outcomes.
Build trust with negotiation counterparties and demonstrate good judgment about timing.
Manage and control loss adjustment expenses.
Use critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret, and understand key or root issues.
Manage time and diary entries effectively, prioritizing work in a fast-paced environment.
Escalate settlement decisions to management when appropriate.
Perform other functional duties as assigned.