Subrogation Adjuster I

AmTrust Financial Services, Inc.•Alpharetta, GA

13d•Hybrid

About The Position

The Property Subrogation Adjuster is responsible for promptly and independently reviewing subrogation claims through coverage analysis, investigation, evaluation, negotiation, and interaction with insureds, claimants, adverse parties, and counsel. The adjuster is often assigned mid-size or moderately complex claims across multiple jurisdictions. The role requires maintaining a solid understanding of AmTrust’s mission, vision, and values, and upholding the standards of AmTrust and its Claims organization. This position follows a hybrid schedule in the Dallas, Texas office: four days in the office and Fridays working from home.

Requirements

Bachelor’s degree or equivalent experience.
1–3 years of subrogation claims handling experience, or a strong understanding of liability determinations and an aptitude to learn.
State licensure as required.
Demonstrated proficiency with Microsoft Office suites.
Demonstrated skills in investigation, evaluation, and negotiation.
Strong knowledge of insurance theory and practices.

Nice To Haves

Multi-jurisdictional exposure.
Ability to obtain additional licensure as required.
Ability to travel as required.
Working knowledge of commercial general liability, commercial automobile, property, and/or Workers’ Compensation insurance coverages.
Experience with litigation, mediation, and arbitration.

Responsibilities

Investigate property claims or coverage by making timely and appropriate contact with involved or interested parties, including insureds or employer representatives, claimants or injured parties, witnesses, producers, and adverse parties.
Document strategy, action plans, and correspondence summaries clearly, succinctly, and based on facts.
Verify liability and negligence scenarios for the applicable jurisdiction, reviewing issues and scenarios with some supervisor guidance and typically using standardized language to draft positions when needed.
Notify potential parties, legal representatives, and insurance companies of the subrogation interest.
Provide quality and timely service to internal and external customers, directly or indirectly.
Work with internal or assigned Legal Counsel, building strong relationships and applying company principles and standards.
Negotiate and resolve litigated and non-litigated subrogation claims effectively, leveraging relationships to achieve optimal outcomes.
Build trust with other negotiation parties and demonstrate good judgment about timing.
Manage and control loss adjustment expenses.
Use critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret, and understand key or root issues.
Manage time and diary entries effectively and efficiently, prioritizing work in a fast-paced environment.
Escalate claim decisions regarding settlement determinations to management when appropriate.
Perform other functional duties as assigned.