Subrogation Adjuster II

AmTrust Financial Services, Inc.•Dallas, TX

1d•Hybrid

About The Position

The Workers Compensation Subrogation Adjuster is responsible for prompt and independent review of subrogation claims through effective coverage analysis, investigation, evaluation, negotiation and interaction with insureds, claimants, adverse parties and counsel. This adjuster is often assigned to mid-size or mid complexity claims in the Line of Business across multiple jurisdictions. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust and Claims organization. This role will require a hybrid work schedule (4 days in office, Fridays from home) in our Dallas, TX office.

Requirements

Bachelor’s degree or equivalent experience
1-3 years of subrogation claims handling experience OR a strong understanding of liability determinations with an aptitude to learn
State licensure as required
Demonstrated proficiency with MS Office suites
Demonstrated skills in investigation, evaluation and negotiation
Strong knowledge of insurance theory and practices

Nice To Haves

Multi-jurisdictional exposure preferred
Ability to obtain additional licensure as required
Some ability to travel may be required
Working knowledge of commercial general liability, commercial automobile, property and/or Workers’ Compensation insurance coverages.
Experience with litigation, mediation and arbitration

Responsibilities

Investigates the claim or coverage by making timely and appropriate contact with involved or interested parties including but not limited to the insured or employer representatives, claimant or injured party, witnesses, producers and adverse parties.
Documents strategy, action plan, and summary of correspondence in a clear, succinct and fact-based manner.
Verifies liability and negligence scenario for the jurisdiction. Reviews issues and scenarios are needed with some supervisor guidance. Typically utilizes standardized language to draft positions if needed.
Notifies all potential parties, legal representative and insurance companies of our subrogation interest.
Ensures quality and timeline service is provided to all internal and external customers, whether directly or indirectly.
While working with internal or assigned Legal Counsel, will build strong relationships, and apply company principles and standards.
Effectively negotiates and resolves litigated and non-litigated subrogation claims, and leverages relationships to achieve optimal outcomes.
Gains trust of other parties to negotiations and demonstrates good sense of timing.
Manages and controls loss adjustment expenses.
Builds and leverages critical thinking and decision-making skills to gather, assess, analyze, question, verify, interpret and understand key or root issues.
Manages time and diary entries effective and efficiently, prioritizing work in a fast-paced environment.
Escalates claims decisions regarding settlement determination when appropriate to management.
Performs other functional duties as assigned.