About The Position

Nordstrom Stylists are trusted style advisors who build lasting relationships with customers in-store and online while staying current with trends. Stylists complete Nordstrom’s comprehensive training program and gain access to emerging trends, product knowledge, and digital engagement strategies. This position is a first step toward the Enhanced Premium Stylist program, which offers greater earning potential and career growth. The Stylist advises customers on pieces that complement their style and wardrobe, creates customer connections in person and through digital tools, and grows sales through outreach and appointments. The role includes following up with customers, sharing new arrivals, inviting them to events, introducing them to the Nordy Club, maintaining an organized and welcoming space with coworkers, and selling across departments.

Requirements

  • Comfort selling across departments and price points and bringing style expertise to customer interactions.
  • Knowledge of styling and wardrobes, including understanding a customer's overall style, organizing, following up, and advising on pieces to complete a look.
  • An entrepreneurial mindset and interest in building a personal business through appointments, networking, and digital selling.
  • Strong communication skills and ability to create meaningful relationships.
  • Motivation to achieve sales targets.
  • Enthusiasm for using social media and technology tools for customer engagement.
  • Organizational strength, adaptability, multitasking, and follow-through in a fast-paced environment.
  • Availability for a schedule that meets business needs, including evenings and weekends.
  • Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting them above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Give customers confident, honest feedback and help them choose pieces that complement their style and add value to their wardrobe.
  • Build customer connections in-store and through digital tools, including text, social media, and Nordstrom apps; share curated looks and keep customers engaged.
  • Grow predictable sales through outreach and appointment-setting during event and non-event periods.
  • Follow up after purchases, share new arrivals, invite customers to events, and introduce them to the Nordy Club.
  • Work with others to maintain a clean, organized space that makes customers feel welcome.
  • Sell throughout all departments and adapt to new styles and customers.

Benefits

  • Medical, vision, dental, retirement, and paid time away
  • Life insurance and disability coverage
  • Merchandise discount
  • Employee Assistance Program resources
  • Potential eligibility for performance-based incentives or bonuses
  • 401(k)
  • Paid time off accruals and holidays
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