Commission Sales - Women's Apparel - St John's Town Center

Nordstrom•Jacksonville, FL

2d•Onsite

About The Position

This is a professional commission sales role in Women's Apparel at Nordstrom's St John's Town Center. The role focuses on helping customers build wardrobes for everyday life and special occasions through attentive service, styling and fit advice, product knowledge, and recommendations for alterations and tailoring. The employee builds customer relationships and loyalty, works toward personal sales goals, and contributes to a welcoming, productive department.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort using technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky or awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Stay current on product knowledge and fashion trends.
Contribute to a positive team environment, communicate openly, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and the Personal Book customer-tracking tool.
Work a flexible schedule that may include evenings, weekends, holidays, event shifts, and occasional support of other departments.