Commission Sales - Women's Apparel - Tacoma Mall

Nordstrom • Tacoma, WA

1d • Onsite

About The Position

At Nordstrom, Commission Sales employees contribute to the company’s service culture and reputation by providing excellent customer service, working as a team, and meeting sales goals. This is a professional sales role with earning potential. In Women’s Apparel, the employee helps customers build wardrobes for everyday wear and special occasions by listening to their preferences, offering styling suggestions, following up about new arrivals, developing expertise in fit and fashion trends, and recommending alterations or tailoring when appropriate.

The role involves delivering Nordstrom’s 5-Point Selling Standard, building a personal customer base through in-store interactions, outreach, and digital tools, and offering knowledgeable style and fit guidance. The employee sets and works toward personal sales goals, maintains a customer-ready department, stays informed about products and trends, and supports a positive, productive team environment. Hours vary according to business needs and may include evenings, weekends, holidays, event shifts, and occasional support for other departments.

Pay is listed as $21.90 per hour. Commission on apparel, shoes, and accessories sales typically ranges from 3% to 14.5%. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources; eligibility requirements may apply.

Physical requirements include continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and use of hands for grasping, fine manipulation, pushing, and pulling. The employee must handle bulky or awkward merchandise, including reaching and lifting items above the head; regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Requirements

• Genuine passion for fashion, styling, and customer experience.
• Self-motivated, goal-oriented approach with a track record of hitting targets.
• Strong communication and relationship-building skills with a wide range of customers.
• Team-first mindset and willingness to help teammates and the department succeed.
• Comfort with technology and digital selling tools.
• Ability to prioritize and stay organized in a fast-paced, high-volume environment.
• Flexibility to work varied hours based on business needs.
• Ability to meet the stated physical requirements, including continuous movement for 6–8 hours per shift and lifting merchandise up to 25 pounds occasionally.

Responsibilities

• Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
• Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
• Offer honest, confident style and fit feedback to earn customer trust and loyalty.
• Set and achieve personal sales goals and remain accountable for results.
• Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
• Stay current on product knowledge and trends to serve as a trusted style resource.
• Communicate openly, contribute to a positive team environment, and help keep the department productive.
• Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up and build lasting customer relationships.
• Work a flexible schedule based on business needs, including evenings, weekends, and peak periods; occasionally support other departments.

Benefits

• Medical, vision, and dental coverage options.
• Retirement benefits, including 401(k).
• Paid time away and PTO accruals.
• Life insurance and disability insurance options.
• Merchandise discount.
• EAP resources.
• Holidays.
• Possible performance-based incentives or bonuses; eligibility requirements may apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed