Beauty Sales - Chanel - St John's Town Center

Nordstrom•Jacksonville, FL
•$20 - $21•Onsite

About The Position

In the Nordstrom Beauty Department, the Beauty Sales employee creates personalized beauty experiences and contributes to a passionate team. The role engages customers to understand their needs and maximize sales in on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers and proactively handle customer concerns.
  • Empathy and respect for all customers, and ability to provide a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals, with interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to remain in continuous movement for 6–8 hours per shift, with frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
  • Book appointments and drive sales for in-store beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.
  • Handle customer concerns proactively and contribute to a positive team environment.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance
  • Merchandise discount
  • Employee assistance program resources
  • Holidays
  • May be eligible for performance-based incentives or bonuses
  • 401(k)
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