Commission Sales - Women's Apparel - St John's Town Center

Nordstrom•Jacksonville, FL

21h

About The Position

Nordstrom is hiring for a professional sales role in Women's Apparel. The employee provides customer service, styling guidance, and fit advice while building lasting customer relationships and working toward personal sales goals. The role includes helping customers create wardrobes for everyday life and special occasions, recommending alterations or tailoring when appropriate, and following up with customers about purchases and new arrivals. Sales employees may earn commission based on merchandise sold; apparel, shoes, and accessories commissions typically range from 3% to 14.5%.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach and a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, including reaching overhead to lift items.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Offer honest, confident style and fit feedback to build customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Stay current on product knowledge and fashion trends to serve as a trusted style resource.
Support teammates, communicate openly, and help maintain a positive and productive department.
Use the 2-2-2 Method, Nordy Club enrollment, and Personal Book to follow up with customers and build lasting relationships.
Work a flexible schedule based on business needs, including evenings, weekends, holidays, events, and peak periods.
Provide occasional support to other departments as needed.