Stylist (F/T), Palm Beach Gardens

Johnny Was•Palm Beach, FL

About The Position

The Stylist at Johnny Was is a luxury sales professional and brand ambassador who delivers personalized, elevated client experiences while achieving individual and store sales goals. The role combines styling expertise, relationship-building, sales performance, customer service, and operational support. The Stylist helps create an inspiring boutique experience that reflects the Johnny Was aesthetic and values and supports the smooth day-to-day operation of the store.

Requirements

Strong interpersonal skills and a client-first mindset.
Passion for fashion, craftsmanship, and styling.
Ability to work in a fast-paced, results-driven environment.
Flexible availability, including evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 25 pounds.

Nice To Haves

2–3+ years of luxury, contemporary, or premium retail sales experience.
A proven track record of achieving sales goals and performance metrics.

Responsibilities

Deliver an elevated, personalized client experience that reflects the Johnny Was aesthetic and lifestyle.
Build long-term client relationships through proactive clienteling and outreach before and after purchases.
Maintain and grow an active client book through consistent follow-up and appointment selling.
Demonstrate product knowledge, including fabrication, fit, craftsmanship, and seasonal storytelling.
Anticipate client needs and resolve concerns professionally and promptly.
Support store events, trunk shows, and community activations to drive traffic and client engagement.
Communicate with clients through personalized engagement and continued follow-up.
Achieve and exceed individual sales goals and KPI targets, including sales volume, UPT, AUR, AOV, and client acquisition and retention.
Drive omnichannel sales through in-store, online, and client outreach opportunities.
Use CRM and clienteling tools to track performance and encourage repeat business.
Represent the Johnny Was brand and uphold its lifestyle and values.
Maintain a polished, luxury-appropriate personal presentation.
Follow company policies, operational procedures, and compliance standards.
Support visual merchandising and maintain salesfloor presentation consistent with brand storytelling and seasonal direction.
Oversee boutique operations independently as needed.
Build effective partnerships with clients, peers, and management through communication.
Accurately process POS transactions, including cash handling, alarms, and security procedures.
Open and close the store and complete required tasks to company standards.
Assist with shipment processing, stock replenishment, and inventory management.
Maintain a clean, organized, and visually compelling store environment.