Stylist (F/T), Palm Beach Gardens

Johnny Was•Palm Beach, FL

1d•Onsite

About The Position

The Stylist at Johnny Was is a luxury sales professional and brand ambassador who delivers a highly personalized, elevated client experience while driving measurable business results. The role combines styling expertise, relationship-building, sales performance, and operational support to achieve individual and store goals in line with Johnny Was retail standards. The Stylist supports store leadership and helps create an inspiring in-store experience that reflects the brand’s aesthetic and values. The Stylist builds long-term client relationships through proactive clienteling, outreach, appointment selling, and continued communication. They demonstrate product knowledge, support store events, and use clienteling tools to grow repeat business. They also contribute to visual merchandising, store operations, inventory tasks, and a clean, organized boutique environment. The role may involve independently overseeing boutique operations as needed.

Requirements

Proven track record of achieving sales goals and performance metrics.
Strong interpersonal skills and a client-first mindset.
Passion for fashion, craftsmanship, and styling.
Ability to work in a fast-paced, results-driven environment.
Flexible availability, including evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 25 pounds.

Nice To Haves

2–3+ years of luxury, contemporary, or premium retail sales experience preferred.

Responsibilities

Deliver an elevated, personalized client experience that reflects the Johnny Was aesthetic and lifestyle.
Build authentic, long-term client relationships through proactive clienteling and outreach during and after purchases.
Maintain and grow an active client book through consistent follow-up and appointment selling.
Demonstrate product knowledge, including fabrication, fit, craftsmanship, and seasonal storytelling.
Anticipate client needs and resolve concerns professionally and urgently.
Support store events, trunk shows, and community activations to drive traffic and client engagement.
Achieve and exceed individual sales goals and KPI targets, including sales volume, transactions, UPT, AUR, AOV, and client acquisition and retention metrics.
Drive omnichannel sales through in-store, online, and client outreach opportunities.
Use CRM and clienteling tools to track performance and maximize repeat business.
Represent the Johnny Was lifestyle and values as a brand ambassador and maintain a polished, luxury-appropriate personal presentation.
Uphold company policies, operational procedures, and compliance standards.
Support visual merchandising and ensure the sales floor reflects brand storytelling and seasonal direction.
Oversee boutique operations independently as needed.
Build strong partnerships with clients, peers, and management through effective communication.
Execute POS transactions accurately, including cash handling, alarms, and security procedures.
Open and close the store, completing all tasks to company standards and compliance requirements.
Assist with shipment processing, stock replenishment, and inventory management.
Maintain a clean, organized, and visually compelling store environment.