Leasing Consultant - Everleigh Palm Beach Gardens

Greystar•Palm Beach Gardens, FL

1d•Onsite

About The Position

The Leasing / Sales Consultant executes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. As a key point of contact for prospective residents, the consultant guides prospects through the leasing process and explains the community’s lifestyle offering. The role also supports resident satisfaction throughout the lease term and proactively manages renewals in alignment with Active Adult best practices. The position includes lead management, CRM and property-management software use, data analysis, marketing and event support, and collaboration with the Lifestyle Coordinator to encourage resident engagement. The consultant is expected to uphold Greystar’s professional standards and ethical expectations while providing service to residents, prospects, and guests.

Requirements

High school diploma or equivalent required.
At least 1–3 years of relevant experience involving sales, marketing, internet use, and customer service sufficient to address customer issues and complete financial records, documents, and reports.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to generate sales leads, conduct sales presentations, qualify prospects, and close sales.
Required licenses and/or certifications applicable to state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with word processing, spreadsheets, property-management applications, and database-management programs.
Proficiency and fluency using the internet for marketing, advertising, and sales.
Ability to adapt sales messaging to specific markets and professionals.
Ability to work a flexible schedule that may include evenings, weekends, and/or holidays.
Ability to access all interior and exterior parts of the property and amenities; maneuver weights up to 25 pounds independently and 50 pounds with assistance; and stand for extended periods.

Nice To Haves

Associate or bachelor’s degree in business, marketing, hospitality, or a related field.
Routine local travel may be required for business meetings, market research, or other job responsibilities.

Responsibilities

Conduct sales and leasing activities, including qualifying prospects, touring the property and apartments, processing applications and screenings, preparing lease and move-in documents, and supporting move-ins and lease signings.
Collect and record relevant information from prospective residents at move-in.
Monitor market and competitor conditions with property teams and leadership; develop and implement marketing plans and follow policies for concessions, specials, and other occupancy programs.
Design and carry out marketing activities and events, including resident referral and employer outreach programs, internet marketing, and property-specific campaigns.
Use on-site property-management software to track availability, traffic, leasing activity, resident and prospect data, demographics, and other information; review and analyze data.
Inspect tour routes and show-ready units, communicate maintenance needs, maintain appealing model units and amenities, and prepare the leasing office for daily activity.
Follow up with prospects and new residents within 24 hours, document follow-up, and track leads through the sales process.
Support lease renewals by preparing renewal documents, contacting residents in advance of move-out dates, and ensuring timely execution in accordance with the AA renewal playbook.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and route or document requests as appropriate.
Deliver respectful, customer-focused service to residents, prospects, and guests; answer questions, respond sensitively to maintenance complaints, and acknowledge residents by name.
Attend community and networking events, engage with local associations and organizations, and conduct outreach to generate traffic, referrals, and business leads in accordance with Greystar AA outreach expectations.
Complete financial, administrative, reporting, and analysis tasks, and perform other duties as assigned or necessary.
Assist the Lifestyle Coordinator with event setup and attendance as required.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.