Seasonal Client Associate - Palm Beach Gardens

TravisMathew•Palm Beach Gardens, FL
•Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture within the retail store to achieve or exceed sales, key performance indicator, and profitability goals. The role focuses on approachable, efficient service, building relationships with clients, and contributing to a welcoming, productive, and well-organized store environment.

Requirements

  • At least 1 year of experience in a client services-related capacity.
  • Proficiency in Microsoft Applications.
  • Proficiency in point-of-sale (POS) systems.
  • Strong written and verbal communication skills.
  • Ability to make decisions independently or escalate when applicable.
  • Ability to work non-traditional hours, including weekends, evenings, and holidays.
  • Ability to walk, sit, stand, bend, reach, and move continually during working hours.

Responsibilities

  • Provide approachable and efficient sales and service on the floor to achieve sales goals and deliver exceptional service.
  • Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
  • Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
  • Participate in in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
  • Follow client service standards and company policies and procedures.
  • Foster a friendly, open, and inviting environment for all in-store guests.
  • Foster a work environment focused on teamwork and productivity.
  • Maintain cleanliness and organization throughout the store, including the front of house and stock space.
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