Leasing Consultant - Everleigh Palm Beach Gardens

Greystar Management Services•Palm Beach, FL

5d•Onsite

About The Position

The Leasing / Sales Consultant executes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. Serving as a key point of contact for prospective residents, the consultant guides them through the leasing process and supports resident satisfaction throughout the lease term. The role also proactively manages lease renewals in alignment with Active Adult best practices and collaborates with the Lifestyle Coordinator to support resident engagement. The consultant upholds Greystar’s professional standards and ethical expectations while delivering service to residents, prospects, and guests. The position combines leasing and sales activities with lead management, CRM and property-management software use, data analysis, marketing, event support, and community outreach. It is based in an office and on the property, with exposure to outdoor conditions and routine local travel potentially required. The work schedule is flexible and may include evenings, weekends, and holidays.

Requirements

High school diploma or equivalent required.
At least 1–3 years of relevant experience using sales, marketing, internet, and customer-service skills to resolve customer complaints and issues and complete financial records, documents, and reports.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to generate sales leads, conduct sales presentations, qualify prospects, and close sales.
Required licenses and/or certifications applicable to state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with word processing, spreadsheets, property management applications, and database management programs.
Proficiency and fluency using the internet for marketing, advertising, and sales.
Ability to adapt sales communications to specific markets and professionals.
Ability to physically access all exterior and interior areas of the property and its amenities.
Ability to push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance, and to stand for extended periods.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.

Nice To Haves

Associate or bachelor’s degree in business, marketing, hospitality, or a related field.

Responsibilities

Conduct sales and leasing activities, including greeting and qualifying prospects, giving property tours, processing applications and screening checks, preparing lease and move-in materials, and facilitating move-ins and lease signings.
Collect and appropriately record pertinent information from prospective residents at move-in.
Monitor market and competitor conditions with teams and leadership; develop and implement short- and long-term marketing plans; and follow policies for concessions, specials, and other occupancy programs.
Plan and execute marketing activities and events, including resident referral and employer outreach programs, internet marketing, and property-specific campaigns.
Use on-site property management software to track availability, record leasing activity, manage resident and prospect data, capture demographic information, and analyze results.
Inspect tour routes and show-ready units daily, communicate maintenance needs, maintain appealing model units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents within 24 hours, document follow-up, and track leads through the sales process to support lease and renewal decisions.
Support the lease renewal program by preparing renewal materials, contacting residents in advance of move-out, and ensuring documents are signed and implemented on time in accordance with the AA renewal playbook.
Respond courteously and promptly to resident and client/owner concerns, resolve problems when possible, and document or route requests to appropriate individuals.
Deliver respectful, customer-focused service; answer questions; respond sensitively to maintenance complaints; and acknowledge residents by name.
Attend community and networking events, engage with local associations and organizations, and conduct outreach marketing to generate traffic, referrals, and business leads in accordance with Greystar AA outreach expectations.
Complete financial, administrative, reporting, and analysis tasks, along with other duties as assigned or necessary.
Assist the Lifestyle Coordinator by attending and helping set up events as required.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs; compensation may vary by role and applicable agreements.